Move, rename, or merge sync folders on setup
When you install WorkDrive Sync, a sync folder gets created in the home directory by default, or your specified directory on a device. The folder has a naming format of “Zoho WorkDrive (Team Name)”. When you disconnect or uninstall the sync app, the sync folder containing your files will remain on your device until you manually delete them.
For every subsequent reinstallation on that device, the sync will try to create a new sync folder in the same location. If there's an existing folder with the same name [Zoho WorkDrive (Team Name)], you will have the following three options.
Move sync folder
You can change the location of the new Sync folder from the Configure Account window.
- Click on Change.
- Search and select the location where you want your Sync folder to be downloaded to.
- Click OK.
- Once the location has been changed, click Next and proceed as normal. To learn more about how to install Sync on your device, check out this help article out.
Rename sync folder
The rename option renames the existing folder of the same name and archives it. Once renaming is completed, the sync app creates a new folder containing your WorkDrive account’s files and folders. The archived folder will remain in the same directory unless it is manually deleted.
To rename a sync folder:
- Select the Rename & Continue option in the Configure Account window.
A dialog box will appear and you will be prompted that the existing folder will be renamed and a new Sync folder will be created. - Click Rename.
A new Sync folder will be created with the naming format “Zoho WorkDrive (Team Name)”. The previous Sync folder will be renamed to “Zoho WorkDrive (Team Name)_(Previous Date/Time)”. Any changes made to your WorkDrive account will now reflect on the recently created Sync folder.
Merge sync folder
The merge option merges all the folders downloaded from your WorkDrive account into your device’s existing folder.
Important things to know:
- Any team or shared folder that may have existed before with a unique name but doesn’t exist now in your account won't be synced, but it will remain saved on your system. No sync-status icons will be shown on these folders.
- Any folder that has an identical name with a folder in your WorkDrive account will be merged as one folder.
- When team folders merge, any file that was previously deleted from a team folder on WorkDrive that still exists in the device’s old folder will be added back and synced as long as it remains in the same team folder.
- If there is any identical file in a folder, only the latest version will be kept and the older one will be discarded.
To merge folders:
- Select the Merge option in the Configure Account window.
A confirmation dialog will appear. - Mark the checkbox and click Merge.
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