Move your WorkDrive TrueSync cache to another drive

Move your WorkDrive TrueSync cache to another drive

The Cache folder in WorkDrive TrueSync contains all your account’s cached data, which is the files and folders in the app. You may sometimes need to free up space on your primary (C:\)  drive  to install other programs. With WorkDrive TrueSync's move cache feature, it’s easy to move your WorkDrive files to a different drive on your machine safely so you can free up enough space to install applications on your primary drive.
 
Moving your downloaded cache files to another drive
  1. Open the Zoho WorkDrive TrueSync application from the taskbar.
  2. Click the Settings icon.
  3. Click Preferences under Settings and select Account.
  4. Select the drive you want to move your cache folder into using the dropdown menu in the Cache Drive section.



  5. Click Apply.
  6. When prompted to confirm this action, click OK

If you don’t have sufficient permission or storage, the data will not be moved. If this happens, TrueSync will show the following error messages:

If you try to move the cache folder to a drive you do not have access to: 



Error with selected location 

You do not have the required access permissions for this folder. Please select an accessible folder.

If you try to transfer the cache to a drive with low storage:



Error with selected location

This folder does not have enough free space. 
 
The following error messages will be shown for common errors that may occur when moving data:


Error found during copying files

We could not move your ZohoWorkDriveTS folder due to an unexpected error. Please send your logs to the Zoho support team to report this issue.



WorkDrive TrueSync will restart now...

Move Failed.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                      You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                          Manage your brands on social media

                                            Zoho Desk Resources

                                            • Desk Community Learning Series


                                            • Digest


                                            • Functions


                                            • Meetups


                                            • Kbase


                                            • Resources


                                            • Glossary


                                            • Desk Marketplace


                                            • MVP Corner


                                            • Word of the Day


                                              Zoho Marketing Automation

                                                Zoho Sheet Resources

                                                 

                                                    Zoho Forms Resources


                                                      Secure your business
                                                      communication with Zoho Mail


                                                      Mail on the move with
                                                      Zoho Mail mobile application

                                                        Stay on top of your schedule
                                                        at all times


                                                        Carry your calendar with you
                                                        Anytime, anywhere




                                                              Zoho Sign Resources

                                                                Sign, Paperless!

                                                                Sign and send business documents on the go!

                                                                Get Started Now




                                                                        Zoho TeamInbox Resources



                                                                                Zoho DataPrep Resources



                                                                                  Zoho DataPrep Demo

                                                                                  Get a personalized demo or POC

                                                                                  REGISTER NOW


                                                                                    Design. Discuss. Deliver.

                                                                                    Create visually engaging stories with Zoho Show.

                                                                                    Get Started Now









                                                                                                        • Related Articles

                                                                                                        • WorkDrive TrueSync - Release Notes

                                                                                                          Download the latest TrueSync app (Windows & Mac OS) Supported OS versions: For Windows: Windows 10 & above For Mac: OS X 12 and above Important: Only the stable version of the Desktop TrueSync app will be deployed for auto-update. Subsequent versions ...
                                                                                                        • WorkDrive TrueSync - Overview

                                                                                                          WorkDrive TrueSync app lets you create a virtual drive of your WorkDrive account in computer to access all your files without actually downloading any of your files. This saves your storage space on the computer. TrueSync also lets you sync files in ...
                                                                                                        • How to remove the WorkDrive Sync app data after moving to WorkDrive TrueSync

                                                                                                          WorkDrive Sync VS. WorkDrive TrueSync WorkDrive Sync will download all your files from the web app to your computer, and it will take up your storage space. WorkDrive TrueSync lets you create a virtual drive of your WorkDrive account in the computer ...
                                                                                                        • Uninstall Zoho WorkDrive TrueSync

                                                                                                          Follow the uninstallation steps below based on your OS. You’ll still be to access your WorkDrive files from the web app after uninstallation. For Windows Click the WorkDrive TrueSync icon in the taskbar or system tray. The popup menu will open. Click ...
                                                                                                        • WorkDrive Sync - Overview

                                                                                                          Zoho WorkDrive Sync for desktop lets you sync files in Zoho WorkDrive web to your computer, and vice versa. All your files will be downloaded to your computer and be in sync with the web app. You can work on your files offline which will get updated ...
                                                                                                          Wherever you are is as good as
                                                                                                          your workplace

                                                                                                            Resources

                                                                                                            Videos

                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                            eBooks

                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                            Webinars

                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                            CRM Tips

                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                              Zoho Show Resources