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WorkDrive TrueSync - Release Notes


Notes
Both Windows and macOS components have been upgraded to ensure compatibility with the latest security standards and OS requirements.

The updated OS support is as follows:
For Windows: Windows 10 (Version 1809 or later) and above

For Mac: OS X 12 and above
Info
Important:
  1. Only the stable version of the Desktop TrueSync app will be deployed for auto-update. Subsequent versions will undergo post-release validation to ensure stability before being marked as the stable version.
    Learn more about the WorkDrive Desktop Sync apps auto-update cycle

  2. If necessary, users can manually download and install the latest version of the Desktop TrueSync application on their devices. Download the latest TrueSync app (Windows & macOS)

2025


Version 3.9.23 [Feb 2025]
  1. Minor bug fixes and enhancements.

Version 3.9.22 [Feb 2025]
  1. Bug fixes and enhancements.

2024


Version 3.9.21 [Dec 2024] (Stable Version)
  1. Bug fixes and enhancements.

Version 3.9.19 [Dec 2024] (For Mac only)
  1. Bug fixes.

Version 3.9.18 [Dec 2024]
  1. The selective sync option is now available for both Windows and macOS, allowing users to sync only the folders they need (Only the top-level folders).
    Note: By default, all folders (My Folders, Shared with Me, and Team Folders) will be synced.

  2. Other minor bug fixes and UI improvements.

Version 3.9.15 [Nov 2024]
  1. WorkDrive TrueSync app is now fully compatible with Windows devices on ARM64 architecture, delivering the same seamless file synchronization experience as on x64 processors, with enhanced performance and improved power efficiency.
  2. Framework upgrades in Windows OS.
  3. Other minor bug fixes and enhancements.

Version 3.9.8 [Nov 2024]
  1. Performance improvements.

Version 3.9.7 [Oct 2024]
  1. Resolved an issue with accessing Zoho Office Suite files for specific customers on macOS.
  2. Implemented fixes and improvements related to the macOS File Provider Extension (FPE).
  3. Fixed an issue where ARM processors were not detected correctly.
  4. Other minor bug fixes and improvements.

Version 3.9.5 [Sep 2024]
  1. Bug fixes and enhancements

Version 3.9.2 [Sep 2024]
  1. WorkDrive TrueSync is now a 64-bit application for both Windows and macOS. This upgrade boosts overall performance and provides greater memory access, ensuring smoother and more efficient file synchronization.
  2. WorkDrive TrueSync now supports all 22 official Indian languages, just like in the WorkDrive web app. This allows you to navigate and use TrueSync in your preferred language, offering a more personalized experience.
  3. Other minor bug fixes and improvements.

Version 3.8.7 [Jul 2024]
  1. We have now changed the file extensions for the Zoho file formats: Writer (.zwriterlnk), Sheet (.zsheetlnk), and Show (.zshowlnk).
  2. Other minor bug fixes.

Version 3.8.6 [Jul 2024]
  1. You can now share files with both internal and external collaborators directly from the TrueSync application.
  2. Users can also manage shared items by revoking access or changing file access permissions within the share UI.
  3. Other minor bug fixes and improvements.

Version 3.8.5 [Jun 2024] (For Mac only)
  1. The WorkDrive TrueSync application for macOS has been redesigned based on the Apple File Provider Extension (FPE).
  2. With FPE, the installation process is now seamless on both Intel and Apple silicon-based machines. Users can effortlessly access, edit, manage, and synchronize WorkDrive files and folders, enhancing the overall user experience.
  3. Other minor bug fixes and improvements

Version 3.7.69 [Jun 2024]
  1. Minor bug fixes and enhancements.

Version 3.7.65 [May 2024]
  1. You can now create Team Folders directly from the TrueSync application.
  2. You can also manage team members, including adding or removing them from a Team folder and updating their roles as needed.
  3. Other minor bug fixes and improvements.

Version 3.7.63 [Apr 2024]
  1. Browser sign-in has been supported now, and it will be the default sign-in flow. Users will be redirected to their default browser to complete the sign-in process.
  2. Bug fixes and enhancements

Version 3.7.60 [Apr 2024]
  1. Addressed problems regarding the shared folder's failure to sync under certain conditions.
  2. Rectified UI inconsistencies displaying sync completion during file copying and uploading processes.
  3. Other minor bug fixes and enhancements.

Version 3.7.56 [Mar 2024]
  1. Bug fixes and enhancements

Version 3.7.52 [Jan 2024]
  1. Bug fixes and enhancements

2023

Version 3.7.48 [Dec 2023]
  1. Improved the send logs window to allow users to attach images, videos, and DB files for analysis if needed. Users can now add up to five attachments, with a total size limit of 200MB.
  2. Added Hindi language support in the localization option.
  3. Bug fixes and improvements.

Version 3.7.36 [Oct 2023]
  1. Bug fixes and enhancements

Version 3.7.34 [Oct 2023]
  1. Upload/Download progress percentage for files added in Recent files UI Window
  2. Bug fixes and enhancements

Version 3.7.28 [Sep 2023]
  1. Hot fix related to App Startup

Version 3.7.27 [Sep 2023]
  1. Bug fixes and enhancements

Version 3.7.22 [Aug 2023]
  • Prompt message will now be displayed in case of low disk space or when the cache folder's available space drops below 500 MB.

  • Major improvements and bug fixes.


Version 3.7.18 [Aug 2023] (For Mac only)
  1. Support for the latest Mac OS 14 Sonoma (Public Beta)

Version 3.7.11 [Jun 2023]
  1. Bug fixes and enhancements

Version 3.7.8 [Jun 2023]
  1. Improved upload handling for TrueSync

Version 3.7.6 [May 2023]
  1. Bug fixes and enhancements

Version 3.7.3 [May 2023]
  1. Bug fixes and enhancements

Version 3.7.0 [April 2023]
  1. Crash Handler for TrueSync in both Windows and Mac OS platforms

Version 3.6.31 [April 2023]
  1. Bug fixes and enhancements


Version 3.6.30 [April 2023]
  1. Bug fixes and enhancements

Version 3.6.28 [March 2023]
  1. Added support for renaming the default TrueSync virtual drive in Windows OS
    Example: WorkDrive TrueSync (Z:) Default --> Zylker Corp (Z:)
  2. Dokan driver updated for windows OS.
    If users receive the "Dokan" prompt in older app versions, they can update to the latest version.
  3. Bug fixes and enhancements

Version 3.6.27 [March 2023]
  1. Collaboration widget enabled for for MS Office files to show real-time user activity. (Applicable to Windows OS only)
  2. Improvements in download performance for large files
  3. Bug fixes and enhancements

Version 3.6.21 [January 2023]
  1. Performance improvements related to copying large files
  2. Pop-up or balloon notifications added for restricted actions performed within the sync folder
  3. Bug fixes and enhancements


2022

Version 3.6.17 [December 2022]
  1. Bug fixes

Version 3.6.13 [November 2022]
  1. Bug fixes and enhancements

Version 3.6.9 [October 2022]
  1. Bug fixes and enhancements

Version 3.6.4 [September 2022]
  1. Support for creating custom external share links with password protection and expiration date from within the app
  2. Support for the latest Mac OS 13 Ventura (Beta-version)
  3. Bug fixes and performance improvements

Version 3.6.0 [July 2022] (For Mac only)
  1. Released a universal build for Intel and Apple chip (both M1 and M2) machines

Version 3.5.40 [July 2022]
  1. Bug fixes and enhancements

Version 3.5.38 [June 2022]
  1. Bug fixes and enhancements

Version 3.5.37 [June 2022]
  1. Added anti-virus scans for files shared with you from outside your organization

Version 3.5.35 [May 2022]
  1. Bug fixes and enhancements

Version 3.5.32 [May 2022]
  1. Optimization for faster file uploads
  2. Bug fixes and enhancements

Version 3.5.29 [April 2022]
  1. Bug fixes and enhancements

Version 3.5.28 [March 2022]
  1. Support for enabling or disabling confirmation messages for file or folder delete actions
  2. Bug fixes and enhancements

Version 3.5.26 [February 2022]
  1. Bug fixes and enhancements

Version 3.5.25 [February 2022]
  1. Bug fixes and enhancements

Version 3.5.24 [January 2022]
    1. Bug fixes and enhancements

    2021

    Version 3.5.22 [December 2021]
    1. Support for Search in TrueSync. You can search for files and folders from within the TrueSync tray icon menu. From the search results, you can double-click on a file or folder to open or go to the folder location in your system.

    Version 3.5.21 [December 2021]
    1. Bug fixes and enhancements

    Version 3.5.19 [October 2021]
    1. Support for macOS Monterey (version 12.0.1) in machines running Apple silicon or Intel processors
    2. Bug fixes and enhancements

    Version 3.5.16 [October 2021]
    1. Support for Japan datacenter. Japan users can now sign in with their (.jp) domain email address and use the TrueSync app.
    2. Bug fixes and enhancements

    Version 3.5.14 [September 2021]
    1. Support for syncing multiple WorkDrive accounts to a computer in Mac OS
    2. Bug fixes and enhancements

    Version 3.5.12 [September 2021]
    1. Bug fixes and enhancements

    Version 3.5.8 [September 2021]
    1. Support for changing cache location in Windows
    2. Support for migrating individual plan account users to Team

    Version 3.5.6 [August 2021] (for Windows only)
    1. Support for syncing multiple WorkDrive accounts to a computer

    Version 3.5.0 [July 2021] (for Mac only)
    1. Support for auto-upgrading the TrueSync app to the latest version

    Version 3.4.2 [July 2021]
    1. Users can now access the TrueSync virtual drive shared in the network. Any changes made by other users in the shared virtual drive will sync with the web app, and vice-versa.
    2. Bug fixes and enhancements

    Version 3.4.1 [July 2021] (for Windows only)
    1. Support for creating external share links from the context menu in File Explorer
    2. Users can now access the virtual drive even if the computer's internet connection is down, provided the virtual drive must have been mounted correctly and the file listing synced to your computer previously.
    3. Bug fixes and enhancements

    Version 3.4.0 [June 2021] (for Windows only)
    1. Support for auto-upgrading the TrueSync app to the latest version

    Version 3.3.33 [June 2021]
    1. Bug fixes and enhancements

    Version 3.3.31 [May 2021]
    1. Bug fixes and enhancements

    Version 3.3.29 [May 2021]
    1.      Improved usability for "File Preview" in Mac OS
    2.      Sync component updates in Mac OS

    Version 3.3.28 [April 2021]
    1. Resolved the edit and sync problem in specific editor tools in Windows OS

    Version 3.3.26  [April 2021]
    1. Enhanced speed in accessing the TrueSync folder in Mac OS
    2. Speed optimized for copying large files within the TrueSync application in Mac OS
    3. Fixed the issue in moving files to the Sync folder from your system via the contextual file menu "Move file to WorkDrive" in Windows OS

    Version 3.3.24 [April 2021]
    1. TrueSync mounted drive of one user will no longer be visible to other users of the same system for Windows OS.

    Version 3.3.17 [March 2021]
    1. When multiple folders have the same name due to the removal of periods (.), we will rename the folders as name_1, name_2, etc.
    2. Issue in upload progress fixed when more than 100 files fail to upload

    Version 3.3.15 [February 2021]
    1. Preference added to change the drive in Windows
    2. Zoho office suite files in the desktop can no longer be moved to the sync folder via contextual menu
    3. Installing an older app version over the latest version restricted
    4. Issue in deleting 0 KB files fixed

    Version 3.3.13 [January 2021]
    1. Remote wipe and disconnect supported
    2. Supported sync for files added in Projects via the Projects-WorkDrive integration
    3. Proper tray icon status messages added for background actions
    4. Added support for sharing the virtual drive in the network

    2020

    Version 3.3.9 [December 2020]
    1. Updated app's digital signature
    2. Bug fixes and enhancements

    Version 3.3.8 [December 2020]
    Fixed the issue in deleting native files after they have been moved to different locations in the web.


    Version 3.3.2 [November 2020]
    Fixed app crash in the Mac Big Sur beta OS


    Version 3.2.17 [September 2020]
    1. Added feedback page after uninstallation
    2. Issues in standard user accounts in Mac OS fixed
    3. Issues in displaying overlay icons fixed in Mac OS
    4. Native file (Writer, Sheet, and Show) opening issue fixed
    5. TrueSync will now work in beta Mac OS 11 (Big Sur)

    Version 3.2.9 [August 2020]
    1. Issue in handling temporary files in the system fixed
    2. Operations over Zoho native files (Writer, Sheet, and Show) restricted
    3. Notifications added for new folders in My Folders, Team Folders, and Share with Me
    4. Showing corrupt error message for PDF files fixed 
    5. Move Team Folder action restricted

    Version 3.2.6 [July 2020]
    1. Added file search in Mac OS
    2. Added TrueSync volume in Finder Sidebar (Mac OS)
    3. Folder icon fixed for Viewer and Shared with Me folder
    4. Fixed disk unmount message while un-linking the device

    Version 3.2.4 [July 2020]
    1. Fixed app from crashing when users drag and drop files
    2. Added disk unmount warning before users quit the app
    3. Issue in "Move to WorkDrive" from the context menu fixed

    Version 3.2.1 [June 2020]
    1. Prevented older version from installing in PKG installer
    2. Added soft-kill on PKG installer
    3. Installer will now check if the app is running before installation
    4. Added background image in installer
    5. Updated status icons in Mac OS 

    Version 3.2.0 [June 2020]
    TrueSync for Mac OS Release [Beta]


    Version 3.1.15 [May 2020]
    1. Conflict cases handled for native files (Writer, Sheet, and Show)
    2. Fix for move action failures when previous parent folder is deleted
    3. Added TrueSync MSI update installer texts

    Version 3.1.10 [April 2020]
    1. MS Office files getting renamed to Temp file after editing got fixed
    2. Support for Shared with Me syncing
    3. When the internet connection is down, upload will be paused, and once the internet connection is regained, upload retry will happen automatically

    Version 3.1.6 [March 2020]
    File Conflict has been handled when two files have the same name


    Version 3.1.4 [January 2020]
    1. Fixed upload issue when previous upload failed
    2. Handled a case to restrict files being added inside the root folder
    3. Added a Tool tip handler
    4. "Move to WorkDrive" context menu fixed

    2019

    Version 3.1.1 [December 2019]
    1. Fixed the delay in app initializing process
    2. MSI installer

    Version 3.0.9 [December 2019]
    1. Fixed the issue in showing the "Syncing" state during file modifications
    2. Warning message added when there is no space to make files offline
    3. Login for other datacenters in the new UI

    Version 3.0.7 [November 2019]
    1. System notification will be shown when free space is below 1 GB
    2. Virtual Drive "Z:" not loading on restart handled with automatic retry actions to fix mounting failures
    3. Fixed the issue in accessing docx files inside the virtual drive explorer
    4. Fixed status icons for offline Team Folders
    5. Fixed the issue in displaying the file modified date correctly in the recent files UI
    6. Optimized performance for multiple folder creation and other events in explorer
    7. Thumbnail handler for windows OS

    Version 3.0.6 [November 2019]
    1. Fixed issues in editing files with MS Office
    2. Fixed issues in agent polling to sync events immediately
    3. Fixed the issue of the "desktop ini" file not getting deleted when present in other directories

    Version 3.0.5 [October 2019]
    1. In the desktop, when there are un-synced files in a folder, and the folder is deleted from the web app, we will recreate the folder structure and upload the un-synced files to prevent data loss.
    2. In the desktop, when there are un-synced files in a team folder, and the team folder is deleted from the web app, we will upload the un-synced files to My Folders to prevent data loss.


    Please feel free to contact our WorkDrive support team for any queries.

    WorkDrive support info:
    1. EU region: support@eu.zohoworkdrive.com
    2. All other regions: support@zohoworkdrive.com

    Helpful?41
    Updated: 11 days ago
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    2 comments

    Hi Zoho,

    I hope you are doing well. I am reaching out to share some feedback on your release notes, which I believe could significantly enhance your communication with customers like myself.

    Firstly, I'd like to express my appreciation for the effort that goes into developing and updating your products. Zoho is committed to innovation and excellence. However, I feel there is a vital aspect of customer communication that could be improved: the transparency of your release notes.

    Release notes serve as a critical tool for users to understand the changes, improvements, and fixes in each update. They offer insights into the product's evolution and how it addresses customer needs and feedback. From my perspective, and possibly for others in your user community, the current format of Zoho's release notes leaves us seeking more detailed information. Specifically, it would be incredibly beneficial to know which bugs have been addressed and what new features or improvements we can look forward to in each release. This level of detail helps users plan to adopt new updates and manage their systems more effectively.

    For inspiration, I recommend reviewing the release notes of companies like Zoom, which I find exceptionally well-crafted. They offer a good balance of technical detail, user-centric information, and clarity that makes it easy for customers to understand the impact of each update. This approach not only enhances the professional image of a company but, more importantly, builds trust and confidence among users.

    By providing more detailed release notes, you can significantly improve user satisfaction and engagement. It's an opportunity to highlight the ongoing improvements and responsiveness to user feedback, showcasing Zoho's commitment to customer success.

    I hope you'll consider this feedback constructive and reflective of a desire to see Zoho continue to succeed and grow. I am looking forward to seeing how your release notes evolve and how these changes can enhance our experience as users.

    Thank you for considering my input. I am excited about the future developments at Zoho and how they will continue to support our business needs.

    Best regards,

    Vincent
    Actif

    Hello Vincent,

    Thank you so much for a detailed post on your view about the article! 

    We will ensure to improve the information we provide on bug fixes and enhancements we do on every release. Please do keep providing us your valuable feedback/suggestion it helps us to serve you better. 

    You can also write to support@zohoworkdrive.com 

    Regards,
    Seeni