Step 1: Disconnect the Zoho Docs Sync app from your computer

1. Choose Settings from the right-click menu of the Zoho Docs icon from the system tray.

2. Select the General tab.

3. Click Disconnect This Computer, then Click OK. 

Step 2: Uninstall the Zoho Docs Sync app

1. For Windows 7, Windows 8, and Windows 8.1
1. Go to Control Panel on your Computer.
2. Click Uninstall a program under Programs.
3. Right-click the Zoho Docs app and select Uninstall.
4. In the confirmation dialog box, click Uninstall.
   
   
2. For Windows 10 and Windows 11
1. Go to Windows Settings on your Computer.
2. Click Apps and select Apps & features on the left pane.
3. Click the Zoho Docs app and select Uninstall.
4. In the confirmation dialog box, click Uninstall.

1. Open Finder and go to Applications in your Computer.
2. Right-click the Zoho Docs app and click Move to Trash.

1. Go to the folder where you extracted the Docs app files during installation.
2. In the extracted folder, open the terminal (without sudo) and run the command "./.setup -UNINSTALL".
   This will uninstall the Zoho Docs application from your computer.

For Windows

1. Open the Run command. Type "cmd" and press Enter to open the command prompt.
   
2. Copy and paste the following lines into the command prompt, one at a time, pressing Enter after each line:
   
   icacls "<sync folder path>"  /remove Everyone
   icacls "<sync folder path>\*" /remove Everyone
   
   Replace <sync folder path> with your actual Zoho Docs sync folder path in the above lines.
   Sample sync folder path: C:/Users/James/Zoho Docs
   
   
3. Go to your user profile (C:/Users/<username>), then right-click the Zoho Docs sync folder and delete it to remove its data.

For Mac

1. Open your Terminal app (located at Applications>Utilities>Terminal).
   
2. Copy and paste the following lines into the Terminal, one at a time, pressing Return after each line:
   
   sudo chflags -R nouchg "<sync folder path>"
   
   sudo chown "$USER" "$HOME"
   sudo chown -R "$USER" "<sync folder path>"
   sudo chmod -RN "<sync folder path>"
   chmod -R u+rw "<sync folder path>"
   
   Replace <sync folder path> with your actual Zoho Docs sync folder path in the above lines.
   Sample sync folder path: /Users/James/Zoho Docs
   

   Enter your computer user's password (not your Desktop Sync password) after entering the first command. The password field in the terminal will remain blank as you type your password. Press Return once you entered the password.
   
   
   
3. Go to your user profile (/Users/<username>), then right-click the Zoho Docs sync folder and delete it to remove its data.

If you still find Zoho Docs under Favorites in Finder, then right-click it and click Remove from Sidebar.

For Linux

1. Open your Terminal app.
   
2. Copy and paste the following lines into the Terminal, one at a time, pressing Enter after each line:
   
   sudo chown "$USER" "$HOME"
   sudo chown -R "$USER" "<sync folder path>"
   sudo chattr -R -i "<sync folder path>"
   sudo chmod -R u+rw "<sync folder path>"
   
   Replace <sync folder path> with your actual Zoho Docs sync folder path in the above lines.
   Sample sync folder path: /home/local/James/Zoho Docs
   
   
3. Go to your user profile (/home/local/<username>), then right-click the Zoho Docs sync folder and delete it to remove its data.

Because you have already uninstalled the Zoho Docs Sync app, deleting the sync folder will only delete the files locally. Files in the web app will remain intact in the Zoho Docs web app. If you have migrated your data from Docs to WorkDrive, your files will be available in the WorkDrive web app