How to fix the launch issue in Windows
This error can be solved by rendering our application's UI with our software components. By default, WorkDrive Sync and TrueSync apps initiate automatically when you install them or start up your device. However, sometimes the application may not launch properly, or a crash message is shown while trying to open.
This could be because of the fact that the graphics driver installed in the user machine is either outdated or has an incompatibility with the application.
This error can be solved by rendering our application's UI with our software components. This can be done using the following steps:
- Press Windows+R to open the Run box.
- Type cmd, then click OK to open a regular Command Prompt.
- Type this command: SETX QT_OPENGL software, click Enter, then close the command prompt.
- Try launching WorkDrive Sync or TrueSync once again.
If this does not work, try repeating the above steps using this command in the command prompt: SETX QT_OPENGL angle
If you have any questions or experience any trouble, please contact WorkDrive support for more details.
WorkDrive support info:
- EU region: support@eu.zohoworkdrive.com
- All other regions: support@zohoworkdrive.com
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
How to fix the "Permission denied" sync issue in the Desktop Sync app?
The Desktop Sync app for Zoho WorkDrive makes working offline convenient by syncing data with multiple devices seamlessly. While the Desktop sync is predominantly a very dependable application, errors may occur sometimes due to the reasons mentioned ...WorkDrive TrueSync - Release Notes
Download the latest TrueSync app (Windows & Mac OS) Both Windows and macOS components have been upgraded to ensure compatibility with the latest security standards and OS requirements. The updated OS support is as follows: For Windows: X64 based ...WorkDrive Sync - Overview
Zoho WorkDrive Sync for desktop lets you sync files in Zoho WorkDrive web to your computer, and vice versa. All your files will be downloaded to your computer and be in sync with the web app. You can work on your files offline which will get updated ...Missing Status Icons in WorkDrive Sync
Status icons in the WorkDrive Sync folder show the sync status of all your files and folders: whether they are fully synced, being synced, or not synced. To open the Sync folder: 1. Click the WorkDrive icon in the system tray or menu bar. A screen ...WorkDrive Genie for Windows
The WorkDrive Genie app lets you open and edit your WorkDrive files on the web with your default desktop applications. You can open and edit any files such as documents, images, and videos with Microsoft Word, CorelDRAW, and Adobe Premiere Pro, ...
New to Zoho LandingPage?
Zoho LandingPage Resources