Install WorkDrive Desktop App (TrueSync) for macOS
Supported OS versions: macOS 12 (Monterey OS) and above.
Important:
- The WorkDrive TrueSync application for macOS has been redesigned based on the Apple File Provider Extension (FPE). This architectural shift accommodates both Intel and Apple silicon-based devices, delivering an enriched user experience.
- With FPE, users can effortlessly access, edit, manage, and synchronize WorkDrive files and folders without needing to enable any third-party extensions. Learn more
Install and set up WorkDrive desktop app (TrueSync) for macOS
- Download the TrueSync app for the Mac OS (Download Link).
- Double-click the downloaded file to execute the installation.
Note: Installation can only be done with Administrator privilege. Standard users will be prompted to provide Administrator credentials to proceed with the installation.
The Zoho WorkDrive TrueSync Installer window will open. - Click Continue.
- Select the disk where you want to install the app, then click Continue.
- Click Install.
- Enter the admin password if prompted and click Install Software.
App installation will begin. A success message will be shown once the installation is completed. - Click Close. The WorkDrive login window will open.
- Click Sign in. You'll be taken to the default web browser for signing in to your WorkDrive account.
- Enter your WorkDrive username and password and click Sign in. Once authenticated, you'll be redirected to the installation wizard.
- Click Start Sync.
Once the setup is complete, a virtual drive with all your files and folders in WorkDrive will automatically appear in your computer.
Notes:
- By default, all your files and folders will only be available online only.
- When you upload files into an offline folder, those files will be made offline.
- In a folder, you can choose to make some files online only and some offline.
- Currently, sync folder location and cache storage location cannot be changed in macOS.
Info:
If you already have the WorkDrive Sync app installed, you can still install and use the WorkDrive TrueSync app. Depending on your needs, you can use either app and uninstall the other if desired.
Make your file or folder available online only
- Go to Finder and select Zoho WorkDrive TrueSync in the left pane under Locations.
The WorkDrive TrueSync virtual drive will open on your computer. - Right-click a file or folder and select Make online option with a TrueSync icon.
Make your file or folder available offline
- Go to Finder and select Zoho WorkDrive TrueSync in the left pane under Locations. The WorkDrive TrueSync virtual drive will open on your computer.
- Right-click a file or folder and select Make offline option with a TrueSync icon.
Note: You can select multiple files and folders, and make them available online only or offline.
Copy the permalink of a file or folder
- Go to Finder and select Zoho WorkDrive TrueSync in the left pane under Locations.
The WorkDrive TrueSync virtual drive will open on your computer. - Right-click a file or folder and select Copy WorkDrive link option with a TrueSync icon.
You will then be able to manually share the link with other users via email or chat.
Note: You can only select one file or folder at a time to copy its permalink or view it on the web app.View the file or folder in WorkDrive web app
- Go to Finder and select Zoho WorkDrive TrueSync in the left pane under Locations.
The WorkDrive TrueSync virtual drive will open on your computer. - Right-click a file or folder and select View on WorkDrive web option with a TrueSync icon.
The selected file will open in WorkDrive web in your default browser.
Share a file or folder
- Go to Finder and select Zoho WorkDrive TrueSync in the left pane under Locations.
The WorkDrive TrueSync virtual drive will open on your computer. - Right-click a file or folder and select Share option with a TrueSync icon.
The Share dialog box will appear on the screen. Here, you can: - Share via email addresses: Enter the recipients' email addresses to share files and folders with internal or external collaborators effortlessly.
- Share via external links: Create secure external share links with options to set passwords, expiration dates, download restrictions, and request user information.
- Customize permalink settings: Tailor permalinks to share files with your team members or anyone on the internet, ensuring flexible access control.
Learn more about sharing files and folders using WorkDrive TrueSync
Also read:
- WorkDrive TrueSync Overview
- Understanding the status icons and context menu in WorkDrive TrueSync based on FPE
- Creating and managing team folders in WorkDrive TrueSync
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
WorkDrive Desktop App (TrueSync) - Overview
WorkDrive TrueSync app lets you create a virtual drive of your WorkDrive account in computer to access all your files without actually downloading any of your files. This saves your storage space on the computer. TrueSync also lets you sync files in ...WorkDrive TrueSync - Release Notes
Download the latest TrueSync app (Windows & Mac OS) Both Windows and macOS components have been upgraded to ensure compatibility with the latest security standards and OS requirements. The updated OS support is as follows: For Windows: X64 based ...Install WorkDrive Desktop App (TrueSync) for Windows
Supported Windows OS version: X64 based device: Windows 10 and above ARM64 based device: Windows 11 and above Server OS: 2019 and above 1. Download the TrueSync app for Windows OS (Download Link). 2. Double-click the downloaded file to execute the ...TrueSync vs. Sync vs. Genie
WorkDrive has multiple companion applications to improve your team’s productivity and collaboration process. TrueSync TrueSync is an application that houses all your files on a virtual drive, without consuming any storage on your device. Anytime you ...How to remove the WorkDrive Sync app data after moving to WorkDrive TrueSync
WorkDrive Sync VS. WorkDrive TrueSync WorkDrive Sync will download all your files from the web app to your computer, and it will take up your storage space. WorkDrive TrueSync lets you create a virtual drive of your WorkDrive account in the computer ...
New to Zoho LandingPage?
Zoho LandingPage Resources