Install WorkDrive Desktop App (TrueSync) for Windows

Supported Windows OS version:

X64 based device: Windows 10 and above

ARM64 based device: Windows 11 and above

Server OS: 2019 and above

1. Download the TrueSync app for Windows OS (Download Link).

2. Double-click the downloaded file to execute the installation.

Installation can only be done with Administrator privilege. Standard users will be prompted to provide Administrator credentials to proceed with the installation.

A setup window will open.

3. Click Install. After installation, a login window will open.

4. Click Sign in. You'll be taken to the default web browser for signing in to your WorkDrive account.

5. Enter your WorkDrive username and password and click Sign in.
Once authenticated, you'll be redirected to the installation wizard.

6. Click Start Sync.

Once the setup is complete, a virtual drive with all your files and folders in WorkDrive will automatically appear in your hard drive.

Notes:

By default, all your files and folders will only be available online only.
When you upload files into an offline folder, those files will be made offline.
In a folder, you can choose to make some files online only and some offline.

Info:
If you have already installed the Sync app on your computer, you can still install and use the TrueSync. Based on your requirement, you can use either the TrueSync or Sync app, and uninstall the other app.

Make your file or folder available online only:

1. Go to File Explorer and select Zoho WorkDrive (Z:) in the left pane. The WorkDrive TrueSync virtual drive will open on your computer.

2. Right-click a file or folder and select WorkDrive TrueSync.

3. Select Online only.

Make your file or folder available offline:

1. Go to File Explorer and select Zoho WorkDrive (Z:) in the left pane. The WorkDrive TrueSync virtual drive will open on your computer.

2. Right-click a file or folder and select WorkDrive TrueSync.

3. Select Available offline.

Note:

You can select multiple files and folders, and make them available online only or offline.

Copy permalink of a file or folder:

1. Go to File Explorer and select Zoho WorkDrive (Z:) in the left pane. The WorkDrive TrueSync virtual drive will open on your computer.

2. Right-click a file or folder and select WorkDrive TrueSync.

3. Select Copy WorkDrive link. You will then be able to manually share the link with other users via email or chat.

You can only select one file or folder at a time to copy its permalink or view it on the web app.

Share a file or folder:

1. Go to File Explorer and select Zoho WorkDrive TrueSync in the left pane.
The WorkDrive TrueSync virtual drive will open on your computer.

2. Right-click a file or folder and select WorkDrive TrueSync > Share.

3. The Share dialog box will appear on the screen. Here, you can:

Share via email addresses: Enter the recipients' email addresses to share files and folders with internal or external collaborators effortlessly.
Share via external links: Create secure external share links with options to set passwords, expiration dates, download restrictions, and request user information.
Customize permalink settings: Tailor permalinks to share files with your team members or anyone on the internet, ensuring flexible access control.
Learn more about sharing files and folders using WorkDrive TrueSync

Download TrueSync app for Windows

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