Move your WorkDrive TrueSync cache to another drive

Move your WorkDrive TrueSync cache to another drive

Your cache folder stores the data of recently opened files and folders, your offline data, and data of items that are yet to be synced.

You may sometimes need to free up space on your primary (C:\)  drive  to install other programs. With WorkDrive TrueSync's move cache feature, it’s easy to move your WorkDrive files to a different drive on your machine safely so you can free up enough space to install applications on your primary drive.
Moving your downloaded cache files to another drive
  1. Open the Zoho WorkDrive TrueSync application from the taskbar.
  2. Click the Settings icon.
  3. Click Preferences under Settings and select Account.
  4. Select the drive you want to move your cache folder into using the dropdown menu in the Cache Drive section.

  5. Click Apply.
  6. When prompted to confirm this action, click OK

Error cases

These messages are shown in the event an error occurs during a cache moving operation.

If you try to move the cache folder to a drive you do not have access to: 
      Error with selected location
      You do not have the required access permissions for this folder. Please select an accessible folder.

If you try to transfer the cache to a drive with low storage:
      Error with selected location
      This folder does not have enough free space.


      Error found during copying files
      We could not move your ZohoWorkDriveTS folder due to an unexpected error.
      Please send your logs toWorkDrive support team to report this issue.

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