Notification Preferences

Feature availability:

Available for all team and individual plans
Available for all users

Notifications help you stay up-to-date with your team on any task or project. WorkDrive allows you to choose the list of notifications you need and where you wish to receive the notifications among web, mobile, and email.

To set notification preferences:

Click your profile picture in the top-right corner, then select My Preferences.
The General preferences page will open in a new tab.
Select the Notifications tab.
Different types of notifications will be listed.
For each notification type, you can select the required media (Email, Web, and Mobile) by marking the corresponding checkboxes.

For @mentions, file or folder shared with you, and access requests, at least one mode of notification must be enabled.

These preferences will not affect the individual files and folders you are following.
Desktop sync apps (Sync and TrueSync) will not follow any of the notification preferences you have selected for the web or mobile app.
Notification preferences can only be modified using the web app, mobile apps cannot be used to modify your preferences.

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