By default, the sender's email address is displayed in the "from address." Custom From Address feature allows the user to customize the "from" address in the email template. While mailing temps or clients, sending it via a pre-defined "from address" helps you to keep the entire team in the communication loop. This also helps you manage multiple email accounts in Zoho Workerly.

Note: Only the Admin can add custom "from address".

To add custom "from address":

1. Navigate to Setup > Customization > Templates > Custom From Address.
2. In the Custom From Address page, click Add a Custom From Address. 
   
3. In the New Custom From Address form do the following:
   
   1. Enter the Display Name.
   2. Enter the Email Address.
   3. Specify the Signature.
   4. Click Send notification.
      The new From Address will be listed after it is verified.

Note:

• By default, the email address of the user who sends the email will be used as From Address.
• Only verified email addresses will be listed.