Temp Login- Setup Domain
Configure Portal Settings - One time set up
Follow the steps below to set up your Default Domain:
Go to Setup > Portal Setup > Temp Login.
Verify your company name, primary email, and website address. Based on your website address, Zoho Workerly will automatically populate a default portal URL.
Click Update.
Your Default Domain URL is now created and ready to use.
Subdomain Mapping
To configure subdomain:
- Enter your custom name and click Proceed.
Ensure that you map your subdomain and ZW code in your DNS hosting provider.
The next step is to set up CNAME in your Domain Name Provider’s Admin Portal. CNAME is usually known as the canonical name for your domain. It is the alias name that is used to set up a subdomain name for your organization. To set up a CNAME:
Log in to your domain name registration provider’s website.
Navigate to your settings and select DNS (Domain Name System) settings.
Create a CNAME entry by entering the subdomain name and the CNAME.
Map the CNAME entry to workerly.cs.zohohost.com.
Based on your domain name registration provider,
* The subdomain name might be called: Host/Alias.
* The CNAME might be called: Value, Points To or Destination.For example, if you wish to use jobs.zylker.com,
Subdomain Name
CNAME
jobs
workerly.cs.zohohost.com
zw*****
workerly.cs.zohocost.com
Once you have configured the CNAME entry, you can test it via ns lookup command in the terminal to verify it before submitting the custom domain request. The Domain Name changes may take up to 48 hours to reflect based on your Time To Live (TTL) settings. The TTL settings determines how long it takes for your computer to update its DNS related settings.
You can also contact your domain administrator or domain admin support if you face any difficulties while configuring your CNAME entry.
Installing an SSL Certificate
After submitting your custom domain request, if you encounter an SSL (Secure Sockets Layer) error, do not worry. Zoho Workerly will install a Multi-Domain SSL Certificate in the back end to secure your domain name and prevent further errors. This process usually takes up to 3-5 business days.
You’ll be notified via email when your subdomain is active after which you will be able to access your Zoho Workerly with your subdomain name.
SSL certificates from third-party vendors cannot be installed in Zoho Workerly.
Domain Provider Specific Instructions
GoDaddy, Wild West Domains and plenty of other domain providers use similar Domain Manager. For information about CNAME configuration for other commonly used domain providers click on the help links given below.
GoDaddy
CNAME configuration: https://in.godaddy.com/help/add-a-cname-record-19236
NameCheap
CNAME configuration: https://www.namecheap.com/support/knowledgebase/article.aspx/9256/29/how-can-i-edit-dns-zone-in-cpanel#cnamerecord
iWantMyName
CNAME configuration: https://help.iwantmyname.com/customer/portal/articles/209023-how-do-i-add-a-cname-dns-record-
DnsMadeEasy
CNAME configuration: http://help.dnsmadeeasy.com/managed-dns/records/cname-record/
Network Solutions
CNAME configuration: http://www.networksolutions.com/support/cname-records-host-aliases/
Bluehost
CNAME configuration: https://my.bluehost.com/cgi/help/cname#create
- Subdomain configuration is available for all editions.
- Only profiles will Admin privileges can setup subdomain.
- You will not be able to edit the portal name once it is created.
- Once a portal is configured you will not be able to delete it.
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