Using the ChatGPT extension
i) You need the ChatGPT extension installed from Zoho Marketplace before using the extension. Get it now.
ii) Refer to this article to learn how to install the ChatGPT extension.Using the installed ChatGPT extension
You can use this extension to:
- Interact with the bot and generate a response
- Insert the response in your document
- Regenerate a response
Note: When utilizing the ChatGPT extension, please be aware that query input is shared with ChatGPT for processing. Exercise caution when inputting queries that may contain confidential or personal information.
Steps
1. Login to Zoho Writer and open a new document or the document that you wish to work on.
2. Click the Extensions icon located at the right side of the editor and click the ChatGPT Assistant extension.
3. To generate and insert a response in your document:
- Click the prompts drop-down menu to select the desired prompt and provide the input in the textbox below it. For example, if you wish to create an article on a topic, select the "Generate Content" prompt. Or, if you need an interesting title for your blog, select "Suggest a Headline" from the menu.
b. Click the blue arrow to generate a response. Click the insert icon to insert the response in your document. The content will be inserted in the current cursor position.
4. To regenerate a response
Click the Regenerate link if you wish to generate another version of the response.
5. To clear the current conversations
Click the Clear link located within the input textbox.
Response Settings
You can fine-tune how ChatGPT responds by adjusting the following in the Settings menu
- AI Model: Choose the version of the ChatGPT model you want to use (e.g., GPT-3.5 or GPT-4) depending on your needs.
- Token Limit: Set a token limit to control the maximum length of the AI's response. Useful when you want brief replies or want to manage cost and performance.
- Temperature: Adjust the temperature value to control the randomness and creativity of responses.
- Lower values (e.g., 0.2) make outputs more focused and deterministic.
- Higher values (e.g., 0.8) make responses more creative and diverse.

Error 429
If you receive an error message indicating that you have reached your maximum monthly spend for the API, it means that you have used up all the credits or units allocated to your plan for the billing cycle. This could happen due to
a high-volume or complex service,
- large or diverse data sets, or
- a limit set too low for your organisation's usage.
To resolve the error, you can check your current quota in your account settings, upgrade to a pay-as-you-go plan, or apply for a quota increase on
this page.