Manage Third-Party Integrations and Marketplace Extensions in Zoho Writer Admin Panel

How can admins manage integrations in Zoho Writer

Overview

As an admin, you can control the accessibility of third-party integrations and Marketplace extensions for your organization directly from the Manage Integrations tab within Zoho Writer's Admin Panel. This feature allows you to enable, restrict, or customize access to third-party apps and extensions based on your organization's needs.

The Manage Integrations tab offers the following options to control third-party app access:

 
External Integrations     

Admins can choose one of the following settings to manage third-party app access:
  1. Allow users to access all available third-party apps within Zoho Writer. Supported apps include:
    1. Google Drive
    2. Dropbox
    3. Box
    4. OneDrive
    5. Evernote
  1. Admins may disable cloud service integrations to ensure documents are stored only within approved platforms and to prevent sensitive data from being exported to external storage services.
Notes
Note: Enabling or disabling third-party apps will affect users’ ability to import from or export documents to these cloud storage services.

 Marketplace  apps

In addition to third-party integrations, you can manage access to Marketplace extensions installed in Zoho Writer:
Admins can choose from the following settings:
  1. All: Select this option to allow users to access all default and installed extensions from the Marketplace for Writer. Supported extensions include:
    1. WordPress
    2. ChatGPT
    3. Medium
    4. Blogger
    5. Adobe Sign
    6. Zoho Sign
    7. Pexels
    8. Unsplash
    9. Zoho Desk
    10. Zoho Sites
    11. Zoho Mail
    12. Zotero

  2. Custom: Select this option to grant access only to specific extensions. 



  3. None: Select this option to restrict all users from accessing any Marketplace extensions within Zoho Writer. 

Prerequisites  

  1. You must be an organization admin to access and manage integration settings in Zoho Writer.

 Steps

How to access the manage integrations tab    

  1. Go to Zoho Writer Admin Panel.
  2. Navigate to Configuration on the left sidebar.
  3. Click on Manage Integrations to open the integrations settings.    



How to add more apps in custom mode 

  1. Go to Zoho Writer Admin Panel.
  2. Navigate to Configuration on the left sidebar.
  3. Click on Manage Integrations to open the integrations settings.    
  4. Go to Allowed Marketplace Extensions > Custom.
  5. Click Add More, select the apps you want to add from the list, and click Add to allow.


How to remove an app from custom apps list 

  1. Go to Zoho Writer Admin Panel.
  2. Navigate to Configuration on the left sidebar.
  3. Click on Manage Integrations to open the integrations settings.    
  4. Go to Allowed Marketplace Extensions > Custom.
  5. Select the app you want to remove and click Remove Selected.
 
 

Additional notes  

  1. By default, all supported integrations and extensions are enabled for the organization.
  2. If an admin disables an extension or integration, the restriction is applied immediately across the organization.

  1. If a user is actively using an extension when the admin changes the permission settings, the extension session will be interrupted and the user will see a notification indicating that access has been restricted by the administrator. The user will need to close the extension and contact the admin if access is required again.

Troubleshooting 

Error/Symptom: I see a message that extension permissions were modified by the admin as I am working on my document


Possible cause: This message appears when an administrator disables Marketplace extension access while the extension is already open in a document. The extension session is stopped immediately to enforce the updated organization policy.

Recommended solution: To resolve this, you should contact your organization administrator to allow access to the extension has been restricted.