What is DMARC policy? How to add DKIM records for my domain in Zoho Writer?
What is DMARC?
DMARC, or Domain-based Message Authentication, Reporting, and Conforming, is the latest protocol for preventing potential phishing attacks. It standardizes how email receivers perform email authentication, and provides senders with feedback. Complying with DMARC offers additional benefits, including maintaining a good sender domain reputation.
How to add DKIM records for my domain in Zoho Writer?
To add DMARC for your domain that you are using to send mails via Writer, please follow the below steps
1. Click your profile icon (inside Writer editor) on the top right-corner and choose the 'Admin Panel' option.
2. In the admin console panel, click on Configurations tab on the left, then click on the Mailing Domains tab. There you can add the mailing domain by clicking the Add option and it will be listed under Generate DKIM.
3. Now hover over the added domain and click the Generate DKIM option. You will get the DKIM txt values (host_name and host_value) in the Generate DKIM dialog.
4. Copy the DKIM txt values and update it in your DNS settings. Go to your domain hosting website from where you have purchased your domain (GoDaddy.com, Cloudflare, BlueHost,etc). To learn how to setup TXT records for your domain, click here.
5. Once the DKIM configurations are updated in DNS Settings, please wait for DNS settings to get reflected. DNS setup usually updates within 24-48 hours. Your sender domain will be verified only after the update is complete. After the mentioned DNS update timeframe, you can open the admin console panel and verify the status by clicking on Generate DKIM ==> Verify on Mail Domains tab.
Note:
- Only admins can update or modify the DMARC settings.
- DMARC configurations can be added only for domains which are existing in group alias in Zoho Mail or secondary emails in Zoho Accounts.
-
Currently, we are providing these DKIM settings for direct Writer users only. Configuration tab may be unavailable for Zoho Docs and Zoho One users. We are currently working on to provide these configurations settings and it will be available in one of our updates. As of now, for this kind of users, we are updating the DKIM settings manually on demand. Please write to: support@zohowriter.com to get the DKIM values for your domain. If you are from EU region, writer to us at: support@eu.zohowriter.com. Once it is updated, we will verify the DKIM configurations in our end and enable the same in Writer.
How to add SPF records for my domain in Zoho Writer?
To configure the SPF records for your domain, follow the steps given below:
1. You need to publish the SPF records in your DNS as a TXT record. The TXT record will vary slightly based on the type of domain that you use, as given below.
|
Domain Types |
TXT Host/Name |
TXT Value |
|
Main domain (Eg: zylker.com) |
@/ blank |
Refer the below table for respective DCs |
|
Sub-domain (Eg: invoice.zylker.com) |
Sub-domain name (Eg: invoice) |
2. You need to add either the complete domain (subdomain.domain.com) name or just the sub-domain name here. This depends on your DNS provider.
SPF TXT Values for various DCs:
|
Region of Multiple DCs |
SPF TXT values |
|
US |
v=spf1 include:zeptomail.net ~all |
|
EU |
v=spf1 include:eu.zeptomail.net ~all |
|
CN |
v=spf1 include:zeptomail.net.cn ~all |
|
IN |
v=spf1 include:zeptomail.net.in ~all |
|
AU |
v=spf1 include:zeptomail.net.au ~all |
Note: If you have previously configured SPF TXT record for your day say "v=spf1 include:zoho.com ~all", then you should not create a new SPF TXT record for ZeptoMail in your DNS. If the new ZeptoMail SPF TXT value to be added is "v=spf1 include:zeptomail.net ~all", then modify your existing DNS SPF TXT value to "v=spf1 include:zeptomail.net include:zoho.com ~all".
Why DKIM record needs to be added in the DNS domain settings for Zoho Writer email to work?
Email authentication is a technical solution to prove that an email is not forged. In other words, it provides a way to verify that an email comes from who it claims to be from. Email authentication is most often used to block harmful or fraudulent uses of email such as phishing and spam.
DKIM is a form of email authentication that allows an organization to claim responsibility for a message in a way that can be validated by the recipient. DKIM uses “public key cryptography” to verify that an email message was sent from an authorized mail server, in order to detect forgery and to prevent delivery of harmful email like spam.
Supported Features
Currently, we have provided DKIM Support for the following features in Writer:
- Email Document from Writer (Immediate and scheduled cases)
- Mail Merge from Writer (Immediate and scheduled cases)
We will start working on DKIM support for pending mail sending features (mails sent using user personal domain emails) in the next phase(Q4) of release. Please bear with us until then.
What happens when DKIM is not configured for the org domain?
If the user's org domain does not have DKIM configured, we will modify the sender address to our system notification address, which is notification@zohowriter.com. The user will need to configure DKIM for their org domain in order to execute actions from their domain.
Note:
-
Mails sent from our system sender address (notification@zohowriter.com/eu/in/cn/au) will not block or land in spam as the sender address is the sub-domain of our sender domain (zwntrmail@zohowriter.com/eu/in/cn/au).
-
DKIM records cannot be setup for public domains. This is because, you can only own a mailbox using a public domain to send and receive emails; however, you cannot be the owner of the domain. Only the owners of domains have the privilege to setup TXT records. The various public domains are gmail, yahoo, aol, hotmail, msn, live, comcast, roadrunner, etc.
-
For public domains such as gmail, yahoo, aol, hotmail, etc., we have planned to restrict the Sender's email address (From Address) and use our System notification address to maintain mail deliverability better. If the recipient tries to reply to that email, then it would automatically be re-directed to the Sender's mailbox in this case.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
How to add DMARC for domains in Zoho Writer?
To add DMARC for your domain that you are using to send mails via writer, please follow the below steps 1. Click your profile icon (inside Writer editor) on the top right-corner and choose the 'Admin Panel' option. 2. In the admin console panel, ...Cohere assistant for Zoho Writer
Before you install this extension, please make sure you have an account for using the Cohere bot. To use this extension from Zoho Writer: Install it from the Zoho Marketplace Authorize it using a Secret Key generated using your Open AI account ...Zoho Mail Extension for Writer
Zoho Mail is a simple yet powerful collaborative communication platform for businesses of all sizes. The Zoho Mail extension integrates seamlessly with Zoho Writer and allows users to instantly share the desired content as an attachment. Steps to ...Zoho Meeting extension for Writer
The integration of Zoho Meeting and Zoho Writer is to enable you to schedule and start virtual meetings directly from within your document. As a prerequisite, the document owner and collaborators will need a Zoho Meeting account and the Zoho Meeting ...Managing Zoho Writer extensions
Extend the capabilities of Zoho Writer with extensions from Zoho Marketplace. This user guide will familiarize you with the procedure to install and manage Writer extensions. You can view all available Writer extensions on this page in Zoho ...
New to Zoho LandingPage?
Zoho LandingPage Resources