Finish merge

Finish Merge

Finish Actions

Email Notifications

You can enable email notifications to get notified when the merge is initiated and completed.

  • You will receive an email as shown below, once the merge is initiated with a link to track the status of the merge progress.You can access the link to view the status of the merge.



  • Once the merge is completed, you will be notified with a success mail.


Save

Click Save to save all the configurations you have made.

Run

Run merge after saving all the settings.

View Log

Since bulk emails are scheduled and sent out, the best way to track successful and failed emails is by monitoring the mail merge progress using the View log feature. You can also share or download logs for your records, if required.

  • After running the merge, a popup shows which directs you to monitor the merge progress.
  • You can also click View logs under 'Finish'.
Hint:  Make sure that you do not choose Merge as a new document under 'Choose output' because you will not be able to monitor the merge progress if this is chosen.

Deluge Logs

While Merge Logs allow you to track the merge status, Deluge logs allow you to track the status of the configured post-merge custom functions if they are successfully executed or failed. View Debug info to view, copy and download errors that occurred, if any.


Understanding Error Codes

The following table shows the possible error cases that may interrupt the merge process.

Error Codes

Reasons

1012

Daily mail limit for your mail merge exceeded.

1018

Document length exceeding 7 lakh characters won't be processed in mail merge.

1317

The "To" address is found to be invalid.

On Hold

Attachment failed and the mail merge operation is stopped. Please try again.

1011

Failed to fetch the related list data.

101

General error caused due to internal server problem.

111

Failed to create attachment.

202

The email could not be sent. Please try again.

1321

Mail hard bounce. Please check the recipient’s email address and try again.

1322

Mail soft bounce.

201

Failed to create HTML.

1103

Unable to download the attachment.

1104

Failed to include the 'unique attachment'.

1202

Permission denied for the selected folder.

1401

Unable to execute the custom functions.

1402

Run time exception due to code execution.

1403

Function execution limit has exceeded.

1801

Unable to send the merged document to the Web hook URL.

1701

Unable to send email. Please try again.

1702

Images count exceeded. Email images count exceeds the allowed limit of 60.

1703

Attachment failed. An Error occurred when uploading the attachment.

1704

Attachments size exceeded. Attachments size greater than allowed limit.

1705

Unable to send mail. Please try again or write to: support@zohowriter.com. If you're from EU region, contact us at: support@eu.zohowriter.com.

1706

Mail sending was aborted. Your account has been flagged as spam.

1707

Mail sending was aborted. Mail seems to have spam content.

1711

Unconfirmed sender email. Sender email address not yet verified.

1709

Email policy disabled. Email policy in Organization is disabled. Please contact your organization administrator.

1710

Mail sending aborted. Invalid email address.

1708

Mail sending aborted. The email domain is blacklisted/blocked.

1722

Unauthorized From Address. Insufficient permission to send email from this address.

1712

Invalid mail agent key. Please try again with valid one.

1713

Mail sending was aborted. Invalid authorization token. Please try again with valid one.

1714

Mail sending was aborted. Mandatory parameter is missing. Please check and try again.

1715

Mail sending aborted. Sender domain is not verified yet.

1716

Mail sending aborted. Sender account is inactive.

1717

Unable to send mail. Character length exceeds allowed limits.

1718

Mail sending aborted. Attachments count exceeds the allowed limit of 60.

1719

Mail sending aborted. Recipient count exceeds the allowed limits.

1720

Failure sending mail. Invalid file cache key. Contact support.

1721

Unable to send mail, mandatory parameter values are invalid. Please check and try again.

1001

Mail Merge Permission revoked. Permission to mail merge has been revoked. Contact admin.

105

Mail limit reached. You have reached the daily mail limit of 1000.

1002

Record permission revoked. Access to records for mail merge has been revoked. Contact record owner/admin.

1305

Organization Email blocked. Email has been blocked for this organization. Contact admin

1304

Record Email opted-out. The record owner/admin opted out emails for the record.

1309

DMARC verification failed. DMARC verification failed for 'From' address

1302

Attachment upload failed. Internal Error in attaching document. Contact support@zohocrm.com

1317

Invalid Email Address. Recipient email address is invalid.

1306

Failure in sending email. Invalid / blocked recipients mail address present.

1008

Internal error occurred. Error while sending email. Contact support@zohocrm.com

1301

Mail sending failed. An Internal error occurred while processing images in Zoho CRM. Contact support@zohocrm.com

1901

Mail sending aborted. Attachment name exceeds the allowed limit of 150 characters.

1902

Unable to send email. Email body section should not be empty.

1903

Invalid Email Address. The Recipient email address is invalid.

1904

Mail sending Aborted. Total Recipient count limit exceeds 30 [Address includes To, CC and BCC ]

1905

Mail sending Aborted. Sender Email needs to be verified. Click here to learn more.

1906

Email policy disabled. Email policy in Organization is disabled. Please contact your organization administrator. Click here to learn more.

1907

Invalid Sender Address. Sender email address is invalid.

1908

Internal error occurred. Error while sending email. Contact support support@zohopeople.com.

1909

Mail sending aborted. Attachment contains unsupported file format.

1910

Mail sending aborted. Record details not available in Zoho People. Kindly check once.


 

Zoho Sign API - Possible Parameter values

Parameters Possible values
document_name

Alphabets, Numbers and Special characters.

Example: sample_NAME@2021

Allowed length = 255

notes Allowed characters = 1000
subject
Allowed characters = 255
expiration_days < 100 days
is_sequential True / False
email_reminders True / False
reminder_period < 100 days

Zoho People API - Limitations

ParametersLimits
Subject

Allowed characters = 300

ContentAllowed characters = 100000
AttachmentMaximum attachments allowed = 12
Email addresses
Maximum email addresses allowed = 10 each in To, CC and BCC categories


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