Add-Ons
How to manage the payment admin options?
Writer Add-Ons subscription can be managed by all the admin users of integrated services (Zoho CRM, Zoho People, Zoho Recruit, Zoho Projects, Orchestly, Zoho WorkDrive). Service admins will be able to add/remove custom billing admins to manage Writer ...
How to manage the credit usage alert emails?
When Writer automation credits usage reaches the critical level, Zoho Writer service will send an alert email to the admin user of the integrated service. So that, the admin user can change or upgrade the credits level to avoid any service ...
Credit limit for ZohoOne users
1. What is the free limit for ZohoOne users? By default, all ZohoOne users get 1000 free credits per month. In addition to the above, for each ZohoOne user license, 50 free credits will be added per month, and this limit is capped at 1000 free ...
How to use Writer's Automation Credits?
Since Writer's automated document generation features are generally executed in bulk, there are volume-based limits set to these features. This is done to prevent misuse of the tool by spammy accounts and to maintain overall stability for all our ...
How are credits charged based on the output format of merged documents?
Merge Document Format Credits Charged per Merge/Conversion PDF 1 HTML 1 MS Word (.docx) Document 1 Writer (.zdoc) Document 1 Fillable (.zfdoc) Document 1 PDF Form 5 JSON Not yet taken/charged If the same output format is used in multiple output ...
How to use Writer's Flexible Billing plan?
Flexible plan is a post-pay billing plan that lets you pay for the credits you've consumed in a month at the end of each month. This is useful for companies with highly fluctuating document generation needs to run Writer's automation without ...
How to change the credit card details and view the transaction information?
To change the credit card details for your Automation Add-On subscription, please use this link. To view the invoice or transaction information, please refer this link. Note: Only the super admin of your account can access the above links.
How to upgrade, downgrade or cancel the Document Automation Add-On?
1. Please follow the steps in this help link and click on Manage Subscription. 2. To upgrade the Automation Add-On, click on Upgrade License. 3. To downgrade the Automation Add-On, click on Downgrade License. 4. To cancel the Automation Add-On, ...
Why are there only 200 mail merge credits available?
For Zoho Docs free users, the merge credit limit is 200 merges per month per org. Daily limit is 10 merges per org. To increase the merge limits, go through one of the options listed below: Upgrade to Zoho Docs paid version. Migrate from Zoho Docs ...
How to subscribe for the automation add-on in offline (without credit card)?
To subscribe for the automation add-on in offline, please write to Writer's support at support@zohowriter.com Note: This is applicable only for the yearly plan.
How can I purchase the Document automation add-on?
Admin users can purchase the add-on by following the below steps: 1. Click on your User profile at the top right corner of the editor. Note: If you're using Writer from any other integrated Zoho service (ZohoCRM, People, Recruit, Projects or ...
Is there any dashboard to check my current usage of APIs and merge?
You can use the Usage Reports tool to track your usage of Document Merges and its consumption of APIs Credits. With the tool, you can view detailed daily and monthly reports of usage including who consumed them and when. To view your usage, follow ...
Where can I find FAQ's for Document Automation Add-Ons?
Below are some FAQ's for document automation add-ons: 1. How many users in my organization can use this add-on? This add-on works based on the number of merges (credit points) across an organisation and does not consider whether it is a single ...
How to increase document merge limits in Writer?
Zoho Writer has limits on how many merges you can generate with your account. All users in Zoho Writer's free plan can perform up to 200 merges a month. Paying users of some Zoho products Zoho Writer is integrated with (listed below) can perform up ...