Why do some images disappear after converting the document to docx or PDF?

Some Images disappear after converting the document to docx or PDF due to the following reasons:

#1 Image size: If the inserted image size is larger than 10 MB, then it will not get printed during PDF export.

#2 Authenticated images: Images inserted directly from other sources into a document may require some additional authentication to access and process the image during PDF conversion. Such images will not be shown while converting the document to PDF. To insert authenticated images, you can download these images locally into a folder in your computer, and then insert the same in your Writer document.

#3 If a document contains base64 or WMF images, then such images will not get exported [due to limitations] while converting the document to docx, rtf or pdf. To avoid this issue, please use image formats like JPEG , JPG or PNG to yield better results.

#4 Floating images will not be shown while converting the document into PDF, since the image is too wide to fit the page size. To avoid this issue, try resizing the image dimensions and try again.

If the issue still persists, please contact us at: support@zohowriter.com. If you're from EU region, write to: support@eu.zohowriter.com.

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