Why do I need a Mail Agent? | Zoho ZeptoMail

What does an Agent offer?

Agents are a means to segment your email-sending channels. This separation is ensured by assigning dedicated SMTP and API channels. This segregation offers multiple benefits:
  1. Helps organize and segregate emails, which paves the way for a clutter-free experience.
  2. Separate SMTP and API channel ensures focused logs and reports, making troubleshooting easier.
  3. Issues in one email channel are isolated from the rest. This allows for an uninterrupted service while you work on the issue. 
  4. Agent-specific track option that lets you track opens and clicks for the desired emails.