Why should I verify DKIM and CNAME?

It is mandatory to verify your domains in ZeptoMail by completing DKIM and CNAME authentication. This will prevent spammers from misusing your account to send unsolicited emails.

DKIM signed emails help recipients identify if your emails are altered in transit. While CNAME verifies the return-path address or your bounce address.

Useful Links

DKIM and CNAME help page - Links
Queries - support@zeptomail.com

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Related Articles
Why should I update the CNAME records with my provider?
CNAME records are used to add and verify bounce addresses. Once you add and verify the CNAME records for your account, you will be able to view the bounce data in your ZeptoMail account. Useful Links Bounce address information : Link Queries : ...
Why is DKIM mandatory?
DKIM standard provides a mechanism to encrypt your email message in transit and protects the senders and recipients from spam, spoofing, and phishing. This standard uses an encryption key and a digital signature. ZeptoMail makes it mandatory to ...
Why am I not able to get DKIM verified?
Please check if the DKIM records are correct. Sometimes based on your DNS provider it can take about 24-48 hours for the added values to propagate. In such cases you need to wait. Useful Links Queries - support@zeptomail.com
Why are DKIM and CNAME verification mandatory?
DKIM is essential to authenticate your domain and inform the recipient server that your domain is trustworthy. This validation ensures that any email sent from your domain is treated as legitimate. Further, it helps protect your domain from spoofing ...
Why was my account blocked?
ZeptoMail is a dedicated platform for sending transactional emails like OTPs, abandon cart notifications, on-boarding emailers, etc., These emails are mostly triggered by a user action unlike unsolicited emails like bulk marketing emails, promotional ...