What is the maximum limit for Spam trap hit/ un-justified complaint?
As per ZeptoMail's Terms of Service, the maximum count of spam trap hits/unjustified complaints is 1 in 100,000 emails.
If your emails exceed the threshold(s) mentioned above, Zoho reserves the right to terminate your user account without any prior notification.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Why should I use a separate domain for my transactional emails?
Transactional emails must be delivered almost instantly. Their delivery rates depend on multiple factors, with the most important one being a solid sender reputation. Sender reputation is affected by good email-sending practices—like minimal bounce ...Is there a sending limit/ hourly quota for email sending?
ZeptoMail does not enforce an hourly quota or sending limit for email sending. However, to ensure safe and compliant usage, email sending will be temporarily restricted if your account activity does not comply with our Terms of Service. If you still ...For how many days will my email logs be stored in ZeptoMail servers?
ZeptoMail will store your email log details for a period of 60 days. To know more about email logs, refer to our help guide here. If you have further queries related to email logs, write to us at support@zeptomail.com.Why are my emails sent via API failing?
There are several reasons for your email sending via API to fail. Below are some reasons for it: One or more mandatory Fields - "subject", "from", "to", "cc", "bcc", "reply_to" - were set as Empty Value or Invalid Value. The application's JSON ...What data is collected from recipients to track click and open rates?
Using Zoho ZeptoMail, you can track open and click rates of transactional emails. Information such as Internet Protocol address, browser type, device type, and email client are collected from your recipients in order to track open and click rates. ...