What is a Mail Agent?

Mail Agents are used to group or organize your different email-sending channels. The method in which you categorize is upto your discretion. The most common ways in which the separation can be done are :

The different emails sent, like - welcome emails, password reset emails, security codes like OTPs and more.
Businesses a user owns : one Mail Agent to manage emails sent from each application.
The development environment an application is built on.

Each Mail Agent has its unique API and SMTP channel, ensuring a deeper separation. You can associate the desired domain to each Mail Agent to carry out email sending.

Useful Links

Mail Agent help page - Link
Support queries - support@zeptomail.com

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Related Articles
What does a Mail Agent offer?
Mail Agents are a means to segment your email-sending channels. This separation is ensured by assigning dedicated SMTP and API channels. This segregation offers multiple benefits : Helps organize and segregate emails which paves way for a ...
Why was my account blocked?
ZeptoMail is a dedicated platform for sending transactional emails like OTPs, abandon cart notifications, on-boarding emailers, etc., These emails are mostly triggered by a user action unlike unsolicited emails like bulk marketing emails, promotional ...
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