Why should I update my domain CNAME record ? | Zoho ZeptoMail

Why should I update the CNAME records with my provider?

CNAME records are used to add and verify bounce addresses. Once you add and verify the CNAME records for your account, you will be able to view the bounce data in your ZeptoMail account. 

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  1. Queries : support@zeptomail.com


 

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