Why are all my emails sent via SMTP failing? | Zoho ZeptoMail
Why are emails sent via SMTP failing?
There are several reasons email-sending failures using SMTP. They are:
Trying to connect with the SMTP server from an insecure source.
Misaligned port and certification. (TLS—>587; SSL—>465)
Invalid TLS certificate version. ZeptoMail supports TLS v1.2 and above only.
Your application doesn't support longer password. You can generate shorter passwords from the SMTP/API section of the Agent.
Invalid Send Mail Token or Username.
The email-sending domain is unverified.
There is a mismatch in the email-sending domain and Agent used. The email-sending domain should be associated with the Agent you are using.
Sending email with an empty 'Subject' field.
A possible virus in the eml file.
Attachment size has exceeded the user policy. Total size of the email including attachments
should NOT exceed 15 MB
.
Refer to the help guide
here
to compare your error response code and troubleshoot.
If you are still facing issues, write to
support@zeptomail.com
with a screenshot of the error.