Using Zoho ZeptoMail, you can track open and click rates of transactional emails. Information such as Internet Protocol address, browser type, device type, and email client is collected from your recipients in order to track open and click rates.

Tracking can be enabled/disabled in the Email Tracking tab within your Agent.

Laws in certain regions or countries stipulate that their citizens' data can be collected, tracked, or processed only after due consent is obtained from the respective user.