Ask Zia - AI chat assistant in Zoho Apptics

Zia AI assistant in Zoho Apptics

Overview

Ask Zia is an AI-powered chat assistant built into Zoho Apptics that lets you query your app data in plain language. Instead of navigating to individual modules and reports, you can simply type a question and get answers, summaries, and insights directly from the Zia chat interface.

Notes
Note: AI-generated content may be inaccurate. Please verify important information.

Enable Ask Zia

Before you start using Ask Zia, ensure this AI feature is enabled for your organization. If you are not an organization admin, contact your organization admin to enable it.
  1. Navigate to Organization settings from the profile menu > AI features section.

  1. Enable the toggle for Zia and confirm the action in the confirmation pop-up.
Once enabled, you can start asking relevant questions about your app data within the Apptics console.

Prompt suggestions

Here are some examples of what you can ask Ask Zia:
  1. Give me this week's crash summary
  2. Show top crashes by app version
  3. Analyze DAU trends for the last 30 days
  4. Compare iOS and Android sessions
  5. Show negative store reviews today
  6. Identify funnel drop-offs

Start a conversation with Zia in Apptics

  1. Open Ask Zia in the Apptics console and type in your query about your app data in the prompt field. You can also use the suggested prompts in the Ask Zia interface to get started.

  1. Once you have reviewed your prompt, click the Send prompt button (↑) or press Enter/Return to submit your query and get the answers and insights you need from Zia.

Ask follow-up questions

After Zia responds, you can continue the conversation by typing a follow-up question in the same chat thread. Zia will use the context of the previous exchange to refine or expand its response.

To stop Zia mid-response, click the Stop button (◼) that appears while it is generating an answer.

Manage chat conversations with Zia

Ask Zia saves your conversations as individual chats, which you can access from the left sidebar of the Ask Zia interface. You can search, rename, pin, and delete chat conversations.

Start a new chat

Click on New chat at the top of the sidebar to start a fresh conversation with Zia.


Search chats

Click the Search icon in the Chats section to look up a previous chat conversations.


Pin, rename and delete chats

You can rename or delete chat conversations by clicking on the three dots (⋮) menu.



When you delete a chat conversation, a confirmation popup will appear. Confirm action and the chat will be deleted permamently.

Notes
Note: Deleted chat conversations and their messages cannot be retrieved.