Remote Logger in Zoho Apptics
Overview
Remote Logger helps you to receive real-time application logs of your app from the user's device and debug issues remotely. Application logs provide relevant diagnostic data to reproduce issues and simulate bugs remotely.
Remote logger is a plugin in Apptics. Once you integrate the Apptics SDK, you need to integrate the remote logger individually for your apps. For SDK implementation, refer to our SDK guides:
Once the necessary configurations are made for a remote logger in the SDK, the application logs get collected whenever an issue/bug is reported for easy debugging as they provide further clarity for developers with additional information about a logged event.
Note: The maximum log storage limit is 1MB. When the log storage exceeds 1MB, the oldest log files will be deleted to store the recent logs. We offer a maximum of seven days of log retention and it will vary based on your selected plan in Zoho Apptics.
- Navigate to Developer > Remote logger.
- You can search and view the logs based on different attributes in the console.
- Select the date range and relevant time zone for which you want to view the logs and click Search.
- You can filter the logs based on the logger type, device/user ID, log message, platform, OS version, app version, device model, and user group.
- Click on the individual log to get more details such as log properties, file name, platform, app version, OS version, device model and ID, log time, session start time, and the log message.
Log Types
Logs can be classified into different types based on the severity of the information that is delivered. In Apptics, you can view five different log types:
- Verbose
- Info
- Debug
- Warning
- Error
You can refer to the masking methods provided for Android and iOS apps to hide any PII that is logged.
WARNING: IT IS HIGHLY RECOMMENDED NOT TO PASS ANY PII IN LOG MESSAGES. USE OUR PRIVACY OPTIONS TO REDACT/HIDE THE POTENTIALLY SENSITIVE INFORMATION.