Zoho Apptics MCP server

Zoho Apptics MCP server

Overview

AlertNote: Zoho Apptics MCP server is under development and currently available in BETA phase. Some functions may not be available and you may experience some bugs during this period. 
Zoho Apptics Model Context Protocol (MCP) server helps teams to analyze product data such as usage, engagement, performance stats using conversational AI. Query data directly through AI interfaces (Claude, Cursor, etc.) using natural language without any SQL queries or deep analysis of the dashboard. Zoho Apptics MCP is built on Zoho MCP, so you need to access Zoho MCP and create a server to access Zoho Apptics MCP.

Zoho Apptics MCP server supports the MCP features:
  1. Remote MCP server or a locally hosted MCP server.
  2. OAuth support for authentication.
  3. 14+ tool calls & prompts for bringing more context to the Apptics data in your LLM.

Remote MCP server


Getting started

Permissions and access control

  1. All organization members can use the MCP integration.
  2. Org members can access data only from the Project they have access to in Zoho Apptics.
  3. Existing roles & privileges access control apply for MCP integration as well.

Accessing Zoho MCP server 

  1. Go to https://www.zoho.com/mcp/ and request playground access.
  2. Once, the request is approved, go to https://mcp.zoho.com/.

  1. In manage server, click on Create server and give a name for your server and click create.
  2. A server will be created. Click on Configure tools to add Apptics to your server.

  1. Select the tools that as per your requirements and click Add now.

  1. Click on Connect in the left menu to add Apptics MCP to your LLM.


Implementation

Complete the steps given below, based on the LLM tool you are using.
Claude
Cursor
Windsurf
VS Code
Claude

Connect Zoho Apptics MCP to Claude

Link Claude with Zoho Apptics MCP, allowing it to handle real-world workflows through a secure, straightforward setup—all within your conversation window.

Setting Up Zoho Apptics MCP in Claude

Note: Only a Claude organization admin can complete these steps. Once connected, the integration will be accessible to everyone in your Claude organization, but only you can manage the tools linked to this Zoho Apptics MCP instance.
  1. Navigate to claude.ai/settings/integrations
  2. Click on Organization integrations.
  3. Select Add integration.
  4. Enter a name and paste the Integration URL provided from above.
  5. Click Add.

Accessing Zoho Apptics MCP Tools in Claude

  1. Open a new chat.
  2. Choose Search and tools.
  3. Pick the Zoho Apptics MCP connection.
  4. Select the tools you’d like to use in the chat.
  5. Ask Claude to perform actions using them!
Cursor

Connect Zoho Apptics MCP to Cursor

Use tools from Zoho Apptics MCP directly inside Cursor IDE. Enable your AI assistant to perform real-world actions securely—without leaving your coding workspace.
  1. {
  2.         "mcpServers": {
  3.                 "ZohoMCP": {
  4.                         "url": "YOUR_INTEGRATION_URL"
  5.                 }
  6.         }
  7. }

Setting Up Zoho Apptics MCP in Cursor

You can first try clicking the "Add to Cursor" button for automatic setup. If manual installation is needed, follow these steps:
  1. Add Zoho Apptics MCP Server.
  2. Open Cursor settings (⇧ + ⌘ + J).
  3. Go to the MCP Tools tab and click New MCP Server.
  4. Copy and paste the following JSON configuration below, then save it using CMD + S or CTRL + S.
  5. Activate Agent Mode.
  6. Make sure the chat is set to Agent mode to access Zoho Apptics MCP tools within Cursor.
Important: Treat your MCP server key like a password. It can trigger tools connected to your account and access sensitive information.
Windsurf

Windsurf icon connect to Zoho Apptics MCP

Use Zoho Apptics MCP directly within Windsurf IDE. Let your AI assistant handle real-world actions through a secure, simple connection-right from your coding environment.
  1. {
  2.     "mcpServers": {
  3.         "Zoho": {
  4.             "command": "npx",
  5.             "args": [
  6.                 "mcp-remote",
  7.                 "YOUR_INTEGRATION_URL",
  8.                 "--transport",
  9.                 "http-only"
  10.             ]
  11.         }
  12.     }
  13. }

Configuring Zoho Apptics MCP in Windsurf

  1. Open Windsurf settings (⌘ + ,).
  2. Go to the Cascade tab and click Add Server.
  3. Select Add custom server +.
  4. Add the following JSON configuration, replacing the placeholder key with your MCP key from below.
Note: Treat your MCP server key like a password! It can trigger tools linked to this server and access your data.
VS Code

Connect to Visual Studio Code

Use tools directly inside Visual Studio Code with Zoho Apptics MCP. Allow your AI assistant to perform real-world actions through a secure, simple connection—without leaving your coding workspace.

Important: You must have GitHub Copilot enabled and set to Agent mode in Visual Studio Code for Zoho Apptics MCP to function correctly.

Configuring Zoho Apptics MCP in Visual Studio Code

  1. Open the Visual Studio Code Command Palette (⇧ + ⌘ + P on Mac, Ctrl + Shift + P on Windows).
  2. Type "MCP: Add Server..." and press Enter.
  3. Choose "HTTP (HTTP or Server-Sent Events)" and press Enter.
  4. Paste your MCP key from below into the "Server Key" field and press Enter.
  5. Provide a server name and press Enter.
  6. Make sure GitHub Copilot is set to Agent mode.
  7. Ask GitHub Copilot to use tools from your Zoho Apptics MCP server!
Caution: Treat your MCP server key like a password! It can trigger tools linked to your server and access sensitive data.

Locally hosted MCP server

Requirements

  1. Node.js 18 or more.
  2. Zoho Apptics OAuth credentials, i.e., client ID, client secret, and a refresh token with access to Apptics APIs.

Auth credentials

To configure Zoho Apptics local MCP server, you need to provide OAuth credentials (client id, client secret, and refresh token) as environment variables.
  1. Create a new self-client application from Zoho API console.
  2. Generate code with JProxy.jmobileapi.ALL scope.
  3. Exchange the code for refresh token using the OAuth token endpoint.
  1.  curl -X POST "https://accounts.zoho.com/oauth/v2/token" \
   -H "Content-Type: application/x-www-form-urlencoded" \
   -d "code=YOUR_SELF_CLIENT_CODE" \
   -d "client_id=YOUR_CLIENT_ID" \
   -d "client_secret=YOUR_CLIENT_SECRET" \
   -d "grant_type=authorization_code"
The JSON response includes refresh_token; supply the refresh token via APPTICS_REFRESH_TOKEN. For other Zoho data centers, switch accounts.zoho.com to accounts.zoho.eu, accounts.zoho.in, etc.

Environment variables

 Variable
 Required
 Description
APPTICS_CLIENT_ID
Yes
OAuth client ID created in the Zoho API console
APPTICS_CLIENT_SECRET
Yes
OAuth client secret for the Zoho self-client
APPTICS_REFRESH_TOKEN
Yes
Refresh token with JProxy.jmobile.ALL scope used to obtain access token
APPTICS_SERVER_URI
No
Override for Apptics API base URL (defaults to https://apptics.zoho.com). Use the regional domains if needed
APPTICS_ACCOUNTS_URI
No
Override for Zoho accounts OAuth base URL (defaults to https://accounts.zoho.com). Switch to accounts.zoho.eu or accounts.zoho.in, etc. for other data centers

Claude desktop configuration

  1. Open Claude desktop.
  2. Go to Settings>Developer>Edit config.
  3. Add the below mentioned configuration.
  1. {
     "mcpServers": {
       "zoho-apptics": {
         "command": "npx",
         "args": ["@zoho_apptics/apptics-mcp"],
         "env": {
           "APPTICS_CLIENT_ID": "your_client_id",
           "APPTICS_CLIENT_SECRET": "your_client_secret",
           "APPTICS_REFRESH_TOKEN": "your_refresh_token"
         }
       }
     }
   }
  1. Restart Claude desktop app.

 Zoho Apptics MCP tools

The MCP integration provides access to the core capabilities of Apptics:

 Tool name
 Description
 getUserProjects  Retrieves the list of project associated with the authenticated user
 getCrashList  Retrieves the list of crash summaries. It can be optionally filtered by app version and   platform.
 getCrashSummary  Retrieves a summarized view of crash reports. It can be optionally filtered by platform and   mode (development or production).
 getCrashesByDate  Retrieves crash related stats grouped by date and platform.
 getCrashSummaryWithUniqueMessageId  Retrieves detailed crash meta data and diagnostic trace for a specific crash where the   event is identified by unique message Id.
 getEventSummary  Retrieves a summary of custom events grouped by platform.
 getEventCountrywiseSummary  Retrieves a summary of events grouped by country.
 getEventDeviceCount  Retrieves the unique active devices count that triggered the specific custom event.
 getEventCountByDate  Retrieves event data grouped by date and platform.
 getAllEventStats  Retrieves event count summary grouped by one or two parameters such as date, platform,   country, app version, or device type.
 getAllScreenStats  Retrieves screen views count summary grouped by one or two parameters such as date,   platform, country, app version, or device type.
 getAllApiStats  Retrieves the usage stats for configured APIs such as platform, date, app version, country,   or device type.
 getAllActiveDeviceStats  Retrieves the unique active devices count grouped by one or two parameters such as   date, platform, country, app version, or device type.
 getActiveDeviceCountByDate
  Retrieves the daily count of unique active devices for each platform.

Example use cases

  1. Show me a list of all the projects that I can access in Apptics?
  2. Fetch the crash summary for the past 7 days?
  3. List the active devices that completed payment_made event in the past 30 days.
  4. Show me how many and what events occurred on product listing page in the app for the past 7 days.
  5. Show me the event distribution by percentage across the platforms.