The administrator of the institution can add students and staff to the portal and manage their records. The admin can also edit their profile information, reset passwords for particular staff members/students, and disable their accounts if needed.

This article will guide you through the steps to reset a user's password in Zoho Campus.

1. Log in to Zoho Campus.

2. Click on Users in the right menu.

Reset the password

1. Select Staff to reset a staff member's password. Select Students to reset a student's password.

2. Search for the member by typing their name in the search bar on top. Use Filters on the left to search for a particular category.

3. Select the staff member/student. Their full profile will be displayed. Click on the Settings icon and select Reset Password.

4. Since this is a sensitive operation, the administrator is required to verify themselves. Click Verify and complete the verification process.

 5. After successful verification, click on the Settings icon and select Reset Password again.

6. In the pop-up window, enter the new password (adhering to the secure password rules). You can also click on Generate to create a new, random password for the user.

7. Click Reset Password.

8. The password for the user is reset successfully.