Configuring reply mode for different levels of channels in Cliq

To configure reply mode for different levels of channels Navigate to Admin Panel:

Select Configuration under Organization.
Select Conversations module.
Scroll down to Channels.
Click on Configure in Reply modes for channel levels.
Choose a Reply mode for the channels

Threads: The users in the channel can only reply in threads to a message.
Normal reply: The users in the channel can only reply as normal messages.
Allow both: The users in the channel can reply in threads or as a normal messages.

Enable "Allow to modify", to allow your organization members to choose the reply modes for each channel as they wish.
Enable Close threads to allow the users in your organization to Close or Reopen a thread whenever necessary.

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