How to customize access for specific modules?
Each module in Cliq can be customized by the admin using the configurations and settings available in the Admin Panel. Depending on the requirements of the organization, the admin can enable and disable modules. The free plan can only enable or disable a module, whereas the Unlimited plan allows the admin to customize each module in detail.
Note: If a module is disabled by the admin, the users will not be able to view or use it in Cliq.Free plan
With the free plan, the admin can enable or disable certain modules for the organization, but configurations and settings cannot be modified.
Admins can enable or disable the following modules under the free plan:
- Remote Work
- Live Media
- Recordings
- Calendar Events
- Reminders
- Starred Messages
- Integrations
- Migration Tools
- Mobile Access
- Help Resources
Unlimited plan
With the Unlimited plan, the admin can enable/disable modules as well as set configurations and settings for modules.
The modules that can be customized by the admin in the Unlimited plan are as follows:
1. Conversations
In this module, an admin can set configurations related to the chats and channels for the organization.
Upload type
The admin can set from where the org users can send attachments (Upload from computer, Attach from cloud, Whiteboard, Code Snippet, and Share from WorkDrive).
Note: The admin can uncheck the box if they want to restrict users from uploading attachments from a specific source.- File upload limit - The admin can set upload limit for org users. The maximum size limit an admin can set for an attachment is 1GB.
- File format - The admin can configure the following options for file formats shared by users in their organization: allow users to send files of all formats, allow users to send files only of specific formats, or restrict users from sending files of specific formats.
Note:
Cliq supports the following formats: docx, doc, sxc, xlsx, xls, xlsb, xlsm, csv, tsv, ppt, pptx, xml, rtf, pdf, txt, and other files with text/plain MimeType.
Delete and edit messages
The admin can allow or restrict org users from deleting or editing a message sent and also set the time limit up to which the edit or delete action for a message is allowed.
Note:
- The time frame can be in minutes, hours or days.
- Admin can set the time frame from 1 min to 730 days.
Message translation
Cliq supports message translation for all major languages powered by Zia translation. When org users receive messages in their chat window, they will be translated to their local language.
Pin messages
An admin can enable/disable pinning messages in a chat or channel for all the users in their organization.
Read receipts
The admin can enable/disable viewing read receipts of messages for org users. By enabling the toggle button for Allow users in your organization to turn off their read receipts, an admin can give the users the option to choose if they want other users to view their read receipts or not.
Emoticons
Cliq supports a wide range of emoticons. Live Zomojis, Zomojis, andEmojis are enabled by default, while GIFs, Custom emojis and Custom stickers can be enabled/disabled for users.
Mandate Original sender info
The admin can enable/disable the original sender info for forwarded messages that allows users to include who sent the message while forwarding it.
Restrict users from mentioning people
The admin can restrict users from mentioning others who are not part of a specific conversation. When this configuration is enabled, typing @ will only display users involved in the particular conversation.
Additionally, if the admin of a channel has enabled the use of @all and @available, users can mention everyone in the channel or those who are currently available.
Channels
- An admin can enable/disable the channels module or specific channel levels (Organization, Team, Personal, External, and Thread conversations).
- If an admin has disabled a specific channel, the channel level will not appear while creating channels.
- If there are existing channels for a particular level and an admin disables them, then the channels will not appear in the search bar and the conversations will disappear. The users will be notified about the new admin configuration made.
- If the admin enables the particular level, the existing channels of that level will appear again.
Default Channels
Admins can add default channels for their organization and teams in Zoho Cliq and ensure all existing users and new users are synced automatically and have access to the channels they need for communication.
To set up default organization-level channels:
- Navigate to Admin Panel → Configurations → Channels → Organization Channel → Default Channels and select Configure.
- Here, you can choose the channels to which you want all your existing users to be synced automatically and new users upon joining your organization.Note: You can choose a maximum of five default channels for your organization.
- Enable the Add Welcome Note toggle button if you wish to include a welcome note in the configured default channel every time a user joins your organization. Type in the note, and use tags to personalize it.
- Click Save.
To set up default team-level channels, follow these steps:
- In the Admin Panel, under Conversations → Channels → Team Channel, the admin should enable the toggle button to Allow team-specific default channels so team admins can configure default channels specific to their teams.If this is disabled, teams will not be able to configure team default channels.Note: Team admins can choose a maximum of five default channels for their teams.
- As a team admin, navigate to the org module. All your teams will be displayed. Select the team you want in which you want to add the default channel.
- Go to the Settings tab and click Edit Settings.
- Under Default Channels, click Configure a Default Channel.
- Add channels to the list. Check the Add Welcome Note box if you wish to include a welcome note in a channel every time a user joins your team. Type in the note, and use tags to personalize it.
- Click Save.
- In multi-team channels, if a particular team has a channel added as a default, all members of that team will be automatically added to the channel. Therefore, other team members will not be able to remove the team members for whom the channel is added by default.
- Once a channel is set as default, participants cannot be manually added since all members will be synced by default. However, you can add bots to the channel as you wish.
Default permissions
- Admins can also set default permissions to maintain consistency when users create channels of different levels.