How to customize access for specific modules?

How to customize access for specific modules?

Each module in Cliq can be customized by the admin using the configurations and settings available in the Admin Panel. Depending on the requirements of the organization, the admin can enable and disable the modules. The free plan can only enable or disable a module, whereas the Unlimited plan allows the admin to customize each module in detail.


Note: If a module is disabled by the admin, the users will not be able to view or use it in Cliq.

Free plan

With the free plan, the admin can enable or disable certain modules for the organization, but configurations and settings cannot be modified.
Let's see the modules that an admin can enable or disable under the free plan -
  1. Remote Work
  2. Live Media
  3. Recordings
  4. Calendar Events
  5. Reminders
  6. Starred Messages
  7. Integrations
  8. Migration Tools
  9. Mobile Access
  10. Help Resources

Unlimited plan

With the Unlimited plan, the admin can enable/disable modules as well as set configurations and settings for modules.
The modules that can be customized by the admin in the Unlimited plan are as follows:

1. Conversations

In this module, an admin can set configurations related to the chats and channels for the organization.


Upload type 
The admin can set from where the org users can send attachments (Upload from computer, Attach from cloud, Whiteboard, Code Snippet and Share from WorkDrive).
Note:
The admin can uncheck the box if they want to restrict users from uploading attachments from a specific source.
  1. File upload limit - The admin can set upload limit for org users. The maximum size limit an admin can set for an attachment is 1GB.
  2. File format - The admin can configure the following options for file formats shared by users in their organization: allow users to send files of all formats, allow users to send files only of specific formats, or restrict users from sending files of specific formats.
Note:
The formats supported by Cliq are "docx", "doc", "sxc", "xlsx", "xls", xlsb", "xlsm", "csv", "tsv", "ppt", "pptx", "xml", "rtf", "pdf", "txt" and other files with "text/plain" MimeType.
Delete and edit messages 
The admin can allow or restrict org users from deleting or editing a message sent and also set the time limit up to which the edit or delete action for a message is allowed.
Note:
  • The time frame can be in minutes, hours or days.
  • Admin can set the time frame from 1 min to 730 days.
Message translation
Cliq supports message translation for all major languages powered by Zia translation. When org users receive messages in their chat window, they will be translated to their local language.

Pin messages
An admin can enable/disable pinning messages in a chat or channel for all the users in their organization.
 
Read receipts 
The admin can enable/disable viewing read receipts of messages for org users. Also, by enabling the toggle button for "allow users in your organization to turn off their read receipts", an admin can give the users the option to choose if they want other users to view their read receipts or not.

 

Emoticons
Cliq supports a wide range of emoticons where Live Zomojis, Zomojis, Emojis are enabled by default, whereas GIFs, Custom emojis and Custom stickers can be enabled/disabled for users.

 

Mandate 'Original sender' info
The admin can enable/disable the original sender info for forwarded messages that allows users to include who sent the message while forwarding it.

 

Channels
  • An admin can enable/disable channels or specific channel levels (Organization, Team, Personal, External).
  • If an admin has disabled a specific channel, the channel level will not appear while creating channels.
  • If there are existing channels for a particular level and an admin disables them then the channels will not appear in the search bar and also the conversations will disappear.The users will be notified of the new admin configuration made.
  • If the admin enables the particular level then existing channels of that level will appear again.


Reply modes for channel levels
  • Reply modes for different channel levels can be configured from the Admin Panel. The admin can set the reply mode either as "Normal Reply" or "Threads".
  • The admin can also grant permission for the channel admins to modify the reply modes and close threads whenever necessary.

Chats
  • The admin can configure how the users in their organization use direct messages. Direct messages can be sent by users for conversations with colleagues or external users and select whom a user can send direct messages to (Only within department, other colleagues, external users).
  • When sending messages is restricted for org users under Roles, an admin can set the time the users can reply to a message.
  • When an admin disables chats, the existing 1-1 and group chats will disappear. The chats will be removed from @mentions, chat history, starred messages and search results.
  • Email notifications will also be disabled when chats are disabled.


Note:
  • The time frame can be in minutes, hours or days.
  • Admin can set the time frame from 1 min to 60 days.
Guest Chat 
  • Admins can enable/disable org users to chat with guests.   

2. Status

In this module, admins can configure status timing and when to allow a user to set a particular status.
The following statuses are available for the admin to set configurations:
  • Available
  • Idle: Select the duration for user's status to turn to idle during inactivity in Cliq. The maximum idle time limit is 15 mins.
  • Away, Busy, Invisible, DND, and Custom: The admin can select the following options for the Away, Busy, Invisible, DND, and Custom statuses for restriction: Allow always, Only when checked in, Only after checking out, and Never allow.
    Allow Always: This status can be enabled by the user without any restriction.
    Only when checked in: This status can be enabled by the user only when they have checked in.
    Only after checking out: This status can be enabled by the user only after they have checked out.
    Never allow: This status cannot be enabled by the user.
Unified Status
An admin can select which Zoho apps users can sync their statuses with based on their activity. They can also enable or disable the feature for users. An admin can also check the box "allow to modify" so that a user can configure it based on their preferences.

Quick Statuses
The admin can set time, edit status name, delete a status, add duration options for the quick statuses available under remote work.

3. Remote Work


In this module, an admin can configure if the org users can check in/out remotely, set remote work status to show availability and share live video feed.
  1. Allow to view meetings participants
Here the admin can select who can view meetings participants from the following options - All employees, Organization admins, Department members, Department head.
  1. Check in/out
When an admin enables the check in/out option, the users can check in/out from Cliq if they are working remotely and the details will be updated in Zoho People.
  1. Live Feed
The admin can enable/disable live feed for org users and set who has permission to view live feeds of users (All employees, Organization admins, Department members, Immediate lead, Department head).

4. Live Media

In this module, the admin can configure if org users can connect over calls, screen share or host broadcast sessions. Enable/disable which type of live media you want your org users to access (Audio calls, Video calls, Screen Sharing, Broadcast, Audio Meetings, Video Meetings, and Whiteboard in Calls/Meetings).

5. Recordings

In this module, the admin can configure permissions for org users to record meetings in any conversation. They can also enable/disable recordings during meetings or broadcast and also when the org users can record meetings using the following drop-down options - Allow participants to deciderecord all my callsforbid recording.

6. Calendar Events


In this module, an admin can configure if your org users can create events and include colleagues and Zia to stay updated.

7. Tasks


In this module, an admin can configure if the org users can integrate Zoho Projects with Cliq so they can stay updated with instant alerts on tasks from Zoho Projects.

8. Reminders


In this module, an admin can enable/disable setting up reminders to follow-up with tasks or important events for the org users.

9. Starred Messages


In this module, the admin can enable/disable bookmarking messages, files and links by starring them to view them quickly for the org users.

10. Integration


In this module, the admin can enable/disable permissions to use or create integration components for the org users. They can select which integration component (Bots, Commands, Message Actions, Functions, Schedulers, Databases, Extensions, Channel Webhooks, Widgets) the users can use or create. When an integration component is disabled, the org users will not be able to view them and existing ones will not get executed.

11. Migration Tools


In this module, an admin can enable/disable permission for org admins to migrate teams and data from other business communication tools like Slack into their Cliq organization.

12. Mobile Access


In this module, an admin can enable/disable accessing Cliq from their mobile devices for the org users.
  • If your organization has enabled EMM services, an admin can set device management token and distribute it to your EMM provider so that users cannot access Cliq from unmanaged devices.
  • To enable QR Code Scanner option in the org user's android device, the admin can enable the toggle button.

13. Help Resources


In this module, an admin can enable/disable help resources available in the user panel on various updates and releases of Cliq under What's New, refer to help docs under Resources, view the upcoming webinars, send feedback, and chat with Cliq's support team if they face any issue.

14. Profile & Settings


In this module, you can allow users of your org to customize their profile settings in the user panel. Below are the notifications settings an admin can configure in Cliq -
  • Desktop 
    An admin can enable/disable settings related to getting notified when org users receive new messages on desktop and set the preview on how notifications should appear. Also, by selecting "allow to modify" you can let org users to make alterations to the configurations.

  • Sound 
    An admin can enable/disable sound notifications for calls, messages, screen sharing, and chats. By selecting "allow to modify" you can let org users to make alterations to the configurations.

  • Email 
    An admin can enable/disable when org users can receive notifications via mail. Whenever you are offline and receive a message, @mentioned or receive contact invites, you will get email notifications. By selecting "allow to modify" you can let org users to make alterations to the configurations.

  • Taz
    An admin can enable/disable when your org users should receive notifications from Taz. Taz notifications can be set whenever a document is shared, an event is created or updated, event requests are accepted or rejected and for event reminders. By selecting "allow to modify" you can let org users to make alterations to the configurations.

  • Pop ups & Banners
    An admin can enable/disable when they want to receive pop-ups and banner notifications to remind org users to check-in and change status from away when active in Cliq. By selecting "allow to modify" you can let org users to make alterations to the configurations.


The admin can enable/disable the toggle button so that org users can access other Zoho apps from Cliq. When you enable this module, you will find a bento menu  at the top-right corner of Cliq where you can access all external applications.




    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                                



                            





                          Manage your brands on social media




                              Zoho Marketing Automation

                                Zoho Sheet Resources

                                 




                                    Zoho Forms Resources


                                      Secure your business
                                      communication with Zoho Mail


                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times


                                        Carry your calendar with you
                                        Anytime, anywhere




                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now





                                                        Zoho TeamInbox Resources



                                                                Zoho DataPrep Resources



                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW


                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now










                                                                                          • Related Articles

                                                                                          • How can an admin enable configurations and settings to customize modules?

                                                                                            Each module in Cliq can be customized by the admin using the configurations and settings available in the Admin Panel. Depending on the requirements of the organization, the admin can enable and disable the modules. The free plan can only enable or ...
                                                                                          • How to restrict user access for Cliq organization only to specific IPs?

                                                                                            To restrict user access to certain specific IPs, do the following: Click on your contact image and navigate to the Admin Panel. Under Permissions, select Allowed IPs. Under Allowed IPs, you will find two options: Restrict across Zoho and Restrict ...
                                                                                          • How can an admin customize the navigation sidebar for the organization?

                                                                                            To customize the menu options in the navigation sidebar for your organization, do the following: Navigate to the admin panel and select User Profile & Settings under Customization. Select LHS Layout and you can make changes to your navigation ...
                                                                                          • How can a user customize the navigation sidebar?

                                                                                            Users can customize the navigation sidebar only if the admin has not restricted configuration for arranging modules. Web and desktop To customize your navigation sidebar in web and desktop, do the following: Navigate to user panel and click Profile & ...
                                                                                          • How to access Cliq networks?

                                                                                            Follow the below steps to access Cliq networks Login to your Cliq business organization Cliq on the hamburger icon at the top left corner of the navigation sidebar Here you can find the following: The list of networks that you are a part of The ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace

                                                                                            Resources

                                                                                            Videos

                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                            eBooks

                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                            Webinars

                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                              Zoho Show Resources