How does Cliq licensing work?
Cliq provides licensing to your organization's employees in the following ways:
When your organization upgrades from the trial or free plan or reduces the number of licenses, priority is given to super admins and admins for license allocation. Remaining licenses are then assigned to other employees based on their most recent activity in Cliq. Employees are marked as paid users according to the available licenses, while any employees beyond the license limit will be designated as free users.
Let's say your organization has 100 employees and you have purchased 50 licenses, out of which five are super admins and admins. The licenses will then be given to the super admins and admins first. Based on the order of the recent usage, the first 45 employees that use Cliq will be given licenses, and the rest will be marked under the free plan.
Let's say Cliq has given you a license based on usage, and you want to change a few free users to paid users. You can do so by either purchasing more licenses or by interchanging paid and free licenses between the users in your organization.
Note:
- If a user is marked as inactive, they will be categorized as a free user.
- If your organization decides to increase the license plan, then the admin will have to assign the plan to the users manually.
To change the plan of the users, do the following:
- Navigate to the admin panel and select Users under Users & Profiles.
- In the drop-down select Paid users or Free users.
- Check the box of the user you want to change the plan for and select Assign license or Revoke license based on your requirement.
Info:
Revoking a user’s license in Cliq will remove their access to Cliq but will not delete them from Cliq or other Zoho apps.
- Standalone Cliq plan: Access to Cliq (including the chat bar in other Zoho apps) will be removed, but they can still use other Zoho apps.
- Bundled plans (e.g., Zoho One, Zoho Workplace): Removing the license will remove their access to Cliq in the bundle.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Cliq Cart
Cliq Cart is a nifty e-commerce tool crafted for your organization and teams to seamlessly browse, purchase, sell, and even host auctions without leaving Zoho Cliq. Whether you're searching for essential office supplies, showcasing your latest ...How to create a thread in Cliq?
Enabling threads in Cliq To enable Threads navigate to the Permissions section of threads by clicking on the channel icon and selecting Permissions or select Channel Info made available in Actions menu in the channel. Click on Reply Modes dropdown ...How does Zoho Cliq's writing assistant work?
Zoho Cliq's Writing assistant is your ultimate partner in crafting impeccable messages that leave a lasting impression. It assists you in communicating and crafting polished and professional messages with precision, professionalism, and efficiency, ...Meetings in Cliq
You have two types of meeting in Cliq Cliq video meeting Cliq audio meeting Visually connect with your team anytime, anywhere, with the help of Cliq video meetings. Both Cliq audio and video meetings in Cliq allows you to interact with up to 1000 ...Orchestly for Zoho Cliq
Zoho Cliq is a team communication application that simplifies collaboration and promotes organized conversations in the workplace. Benefits of the Extension By integrating Zoho Cliq with Qntrl, users can create new jobs and work on them in Qntrl, ...
New to Zoho LandingPage?
Zoho LandingPage Resources