How does Cliq licensing work?
Cliq provides licensing to your organization's employees in the following ways:
When your organization decreases the license count or upgrades in Cliq from the trial or free plan, the super admins and admins are given top priority when giving license. The other employees will be given a license based on the order in which they most-recently used Cliq. These employees will be marked as paid users depending on the number of licenses remaining. Once you go over the license count, the remaining employees will be marked as free users.
Let's say your organization has 100 employees and you have purchased 50 licenses, out of which five are super admins and admins. The licenses will then be given to the super admins and admins first. Based on the order of the recent usage, the first 45 employees that use Cliq will be given licenses, and the rest will be marked under the free plan.
Let's say Cliq has given you a license based on usage, and you want to change a few free users to paid users. You can do so by either purchasing more licenses or by interchanging paid and free licenses between the users in your organization.
Note:
- If a user is marked as inactive, they will be categorized as a free user.
- If your organization decides to increase the license plan, then the admin will have to assign the plan to the users manually.
To change the plan of the users, do the following:
- Navigate to the admin panel and select Users under Users & Profiles.
- In the drop-down select Paid users or Free users.
- Check the box of the user you want to change the plan for and select Assign license or Revoke license based on your requirement.
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