Configure role-based permissions in networks

Configure role-based permissions in networks

Network admins can manage role-based permissions to control user actions and access within the network. To enable or disable permissions, follow these steps:
  1. Navigate to the Network Admin panel.
  2. Under Permissions, select Roles.
  3. Hover over the desired role, then click Permissions.
  4. Permissions are categorized into General (Web and Desktop) and Mobile. Use the checkboxes to enable or disable specific permissions. Click Save to apply your changes.

Web and desktop

Direct conversations

Network admins can control user actions, including sending messages, sharing, forwarding, and downloading files. Permissions can be tailored for users within the same department or other colleagues (e.g., across all org members).

Conversations

Admins can restrict the ability to use, create, edit, or delete channels and group chats. File-sharing actions (such as downloading or forwarding) are only allowed if permissions for team or network channels and group chats are enabled.

Teams

Network admins can restrict users from creating teams.
 

Internal tools

A user will be able to create, use, and delete internal tools like commands, bots, functions, message actions, schedulers, databases, and widgets based on permissions.

Integrations

Users can install, create, and use integrations.
 

Live media  

Customers will be able to start audio/video calls, meetings, and screen share based on the permissions. They will also have permissions to download/forward recordings.
 

Messaging  

Users can also create, use, delete, and publish custom emojis and stickers based on permissions.

Cliq apps  

Network admins can also allow users to access Cliq in web browsers, Android devices, desktop applications, and iOS devices.

Visibility

Network admins can control whether users  in a specific role can view the email IDs of other users.

For example, in a channel:
  • When this configuration is enabled, users will be able to view email addresses in the channel participants.
  • When this configuration is disabled, users will not be able to view email addresses in the channel participants.
Notes
Note: This configuration applies to all roles, including admins. However, admins can view the email addresses in the admin panel.


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