How to configure role-based mobile permissions?

How to configure role-based mobile permissions?

Roles are to set defined permissions for users on what features they can have access to based on their work. Apart from the general permissions, Zoho Cliq provides mobile specific permissions. 

To access mobile specific permissions for roles, follow these steps:
  • In the Admin Panel, under Permissions menu, click and open Roles
  • Hover over the particular role and click on Permissions.

  • Click on Mobile on the top right corner to navigate to mobile specific permissions.
mobile-specific-permissions

The various mobile permissions that you can ensure for your users are as follows, 
  1. Copy message: Disabling this will not allow the members of the role to copy messages in their Android and iOS apps. By doing so, you can ensure your organization conversations from being copied and pasted in other apps. 
  2. Download file: This is to restrict users from downloading images, videos and files from Cliq into their mobile devices. 
  3. Share file: This is to restrict users from sharing Cliq files and images with other third party applications. 
  4. Storage access: Disabling this permission will restrict the users from accessing their device's gallery and file storage to attach or send files and images. 
  5. Voice message: This is to restrict users from sending voice messages in any conversation. 
  6. Access in unmanaged devices: This is an EMM mobile configuration. This permission is to ensure that the users of the particular role are able to access Cliq only in managed devices. Once you disable this permission for a particular role, you must go to Organization > Mobile Access > Device Management Token, and enter a token value. Then that token value must be pushed to devices with the key cliq.dmtoken via your EMM service provider. So the devices that have this key will allow access to Cliq app. More available EMM configurations can be found here. 
    Note that if the permission to access in unmanaged devices is enabled for a role, then the members of that role will be able to access Cliq in any device even if you had pushed the dm token to their device. 
  7. Access in jailbroken/rooted devices: This permission is to restrict members from accessing Cliq in jailbroken and rooted devices. On disabling this permission, the members belonging to role will not be able to log in to Cliq on rooted and jailbroken devices.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                      You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                          Manage your brands on social media

                                            Zoho Desk Resources

                                            • Desk Community Learning Series


                                            • Digest


                                            • Functions


                                            • Meetups


                                            • Kbase


                                            • Resources


                                            • Glossary


                                            • Desk Marketplace


                                            • MVP Corner


                                            • Word of the Day


                                              Zoho Marketing Automation

                                                Zoho Sheet Resources

                                                 

                                                    Zoho Forms Resources


                                                      Secure your business
                                                      communication with Zoho Mail


                                                      Mail on the move with
                                                      Zoho Mail mobile application

                                                        Stay on top of your schedule
                                                        at all times


                                                        Carry your calendar with you
                                                        Anytime, anywhere




                                                              Zoho Sign Resources

                                                                Sign, Paperless!

                                                                Sign and send business documents on the go!

                                                                Get Started Now




                                                                        Zoho TeamInbox Resources



                                                                                Zoho DataPrep Resources



                                                                                  Zoho DataPrep Demo

                                                                                  Get a personalized demo or POC

                                                                                  REGISTER NOW


                                                                                    Design. Discuss. Deliver.

                                                                                    Create visually engaging stories with Zoho Show.

                                                                                    Get Started Now









                                                                                                        • Related Articles

                                                                                                        • Role-based chat restriction for direct messaging

                                                                                                          Role-based chat restriction provides admin the privilege to restrict users to perform certain actions. To enable/disable permissions, do the following: Navigate to the Admin Panel, under Permissions, select Roles. Hover over the role you want to add ...
                                                                                                        • How do I configure access control permissions for features based on roles?

                                                                                                          You can configure permissions based on roles in Cliq to restrict users from performing certain actions. To enable/disable permissions, do the following: Navigate to the Admin Panel, under Permissions, select Roles. Hover over the role you want to add ...
                                                                                                        • How does an admin configure permissions based on roles in Cliq?

                                                                                                          You can configure permissions based on roles in Cliq to restrict users from performing certain actions. To enable/disable permissions, do the following: Navigate to the Admin Panel, under Permissions, select Roles. Hover over the role you want to add ...
                                                                                                        • Troubleshooting for mobile restriction errors

                                                                                                          Cliq provides data security and privacy by integrating Enterprise Mobility Management (EMM) services and configuring mobile permissions based on roles. Below are some of the errors that will appear on your mobile application when a user performs ...
                                                                                                        • How do I delete a role?

                                                                                                          To delete a role in your Cliq organization, follow the steps below: In the Admin Panel, under Permissions menu, click and open Roles. This will list all the roles in your organization. Hover over the role you want to delete, click on the Actions icon ...
                                                                                                          Wherever you are is as good as
                                                                                                          your workplace

                                                                                                            Resources

                                                                                                            Videos

                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                            eBooks

                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                            Webinars

                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                            CRM Tips

                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                              Zoho Show Resources