How to configure role-based mobile permissions?
Roles are to set defined permissions for users on what features they can have access to based on their work. Apart from the general permissions, Zoho Cliq provides mobile specific permissions.
To access mobile specific permissions for roles, follow these steps:
- In the Admin Panel, under Permissions menu, click and open Roles.
- Hover over the particular role and click on Permissions.
- Click on Mobile on the top right corner to navigate to mobile specific permissions.
The various mobile permissions that you can ensure for your users are as follows,
- Copy message: Disabling this will not allow the members of the role to copy messages in their Android and iOS apps. By doing so, you can ensure your organization conversations from being copied and pasted in other apps.
- Download file: This is to restrict users from downloading images, videos and files from Cliq into their mobile devices.
- Share file: This is to restrict users from sharing Cliq files and images with other third party applications.
- Storage access: Disabling this permission will restrict the users from accessing their device's gallery and file storage to attach or send files and images.
- Voice message: This is to restrict users from sending voice messages in any conversation.
- Access in unmanaged devices: This is an EMM mobile configuration. This permission is to ensure that the users of the particular role are able to access Cliq only in managed devices. Once you disable this permission for a particular role, you must go to Organization > Mobile Access > Device Management Token, and enter a token value. Then that token value must be pushed to devices with the key cliq.dmtoken via your EMM service provider. So the devices that have this key will allow access to Cliq app. More available EMM configurations can be found here.
Note that if the permission to access in unmanaged devices is enabled for a role, then the members of that role will be able to access Cliq in any device even if you had pushed the dm token to their device. - Access in jailbroken/rooted devices: This permission is to restrict members from accessing Cliq in jailbroken and rooted devices. On disabling this permission, the members belonging to role will not be able to log in to Cliq on rooted and jailbroken devices.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Role-based chat restriction for direct messaging
Role-based chat restriction provides admin the privilege to restrict users to perform certain actions. To enable/disable permissions, do the following: Navigate to the Admin Panel, under Permissions, select Roles. Hover over the role you want to add ...How do I configure access control permissions for features based on roles?
You can configure permissions based on roles in Cliq to restrict users from performing certain actions. To enable/disable permissions, do the following: Navigate to the Admin Panel, under Permissions, select Roles. Hover over the role you want to add ...How does an admin configure permissions based on roles in Cliq?
You can configure permissions based on roles in Cliq to restrict users from performing certain actions. To enable/disable permissions, do the following: Navigate to the Admin Panel, under Permissions, select Roles. Hover over the role you want to add ...Troubleshooting for mobile restriction errors
Cliq provides data security and privacy by integrating Enterprise Mobility Management (EMM) services and configuring mobile permissions based on roles. Below are some of the errors that will appear on your mobile application when a user performs ...How do I delete a role?
To delete a role in your Cliq organization, follow the steps below: In the Admin Panel, under Permissions menu, click and open Roles. This will list all the roles in your organization. Hover over the role you want to delete, click on the Actions icon ...
New to Zoho LandingPage?
Zoho LandingPage Resources