Data storage compliance in Zoho Cliq

Zoho Cliq is a GDPR-compliant service that ensures your personal data remains secure. We follow all the security compliance regulations and make sure that your data is stored and handled within your geographic region. We follow this pattern not just for the EU but also globally, so our customers from all over the world have the benefit of their data staying in their own region.

We have different domains for different regions. Our current active data centers are in Australia, China, Europe, India, Japan, and the United States, with more data centers in the works.

Zoho Cliq is transparent in how it uses customer data. Here is a table of all Cliq services and how they handle data:

SERVICE	DATA HANDLING
Audio and video (ZVP)	Handled through the server nearest to the user* (not limited to the user's geographical area)
Messaging services (WMS)	Handled through servers within the user's geographical area
Events
File storage (ZFS and DFS)
Machine learning and AI (ZLabs)
PhoneBridge
Deluge services (DRE)
Zoho Projects integration

Note: Support for Zoho Cliq is handled through US data centers, but all of the support personnel are in the Indian region. This means that any data provided during a support session is handled within these two domains.

* - To view a list of available servers, check this page. If you want all of your organization's data to be handled within your geographic region, please contact our support team(support@zohocliq.com) for geo-fencing.

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