Encryption at Cliq
Encryption is primarily used to safeguard the contents of a message so that only the intended recipient can read it. This is done by replacing the message content with unrecognizable data, which could be understood only by the intended recipient. This is how encryption became a method to protect data from those who might want to steal it.
Encryption can be used in two situations:
- Encryption in Transit.
- Encryption at Rest (EAR).
Encryption in Transit
This refers to data that is encrypted when it is in transit, including from your browser to the web server and other third parties via integrations. Encrypting data in transit protects your data from man-in-the-middle-attacks.
Encryption at Rest
This refers to data that is encrypted when it is stored (not moving), either on a disc, in a database, or some other form of media. In addition to encrypting data during transit, encryption of data when it is stored in the servers provides an even higher level of security. EAR protects against any possible data leak due to server compromise or unauthorized access.
Encryption is done at the application layer using the AES-256 algorithm, which is a symmetric encryption algorithm and uses 128-bit blocks and 256-bit keys. The key used to convert the data from plain text to cipher text is called Data Encryption Key (DEK). The DEK is further encrypted using the Key Encryption Key (KEK), thus providing yet another layer of security. These keys are generated and maintained by our in-house Key Management Service (KMS).
What data do we encrypt in Cliq?
We use Encryption at Rest in Cliq to protect:
- Chat titles, messages, and attachments
- Custom fields (optional)
- Reminders
- Mentions
- Starred messages
- Call recordings
Full-disk Encryption
In addition to application-layer encryption, full-disk encryption is available in our India (IN), Australia (AU), and Japan (JP) datacenters.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
HIPAA Compliance with Zoho Cliq
The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach Notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities and Business ...Difference between Cliq's Network and Business Organization (Networks)
Cliq Business Organization Cliq Network Internal collaboration space built for the members in an organization to connect, communicate and collaborate in one single and secured place by bringing the people, data, actions and your apps together. ...How to export my organization data in Cliq?
To export data like messages, files, users and others from your Cliq organization, follow the below steps: Navigate to the Admin Panel . Under the Data Administration module click on Export . Click on NEW EXPORT and select the resources that you'd ...Cliq Cart
Cliq Cart is a nifty e-commerce tool crafted for your organization and teams to seamlessly browse, purchase, sell, and even host auctions without leaving Zoho Cliq. Whether you're searching for essential office supplies, showcasing your latest ...What is a Cliq network and how to set it up?
Cliq network is a dedicated space to collaborate with your external business stakeholders such as partners, vendors, agencies, consultants, volunteers and more. It equips you with an extensive set of configurable permissions to facilitate controlled ...
New to Zoho LandingPage?
Zoho LandingPage Resources