How do I create departments in my organization?

How do I create departments in my organization?

Departments are created to establish hierarchy in an organization.

To create a department, follow the steps given below:
  • In the Admin Panel, under Users & Profiles menu, click and open Departments. 
  • Click on the Create Department button in the top bar. 

  • Enter a name, choose a parent department, assign a lead, add users and click Create.
create-department-form-cliq-admin
  • When creating for the first time, the default organization department will be the only choice for parent department.  

More Information:

  • A user can be a part of only one department.
  • The department details will be accessible to users in the Search bar at various instances.
  •       Examples:
          1. When searching for a user, the department will be listed in the user's profile.
          2. One can search for a department and view the members in it. 
 
Admin Notes:
  • By default a department will exist with your organization name. If you do not create any departments, then all users will be listed under the default department.
  • Departments menu will not be available in the Admin Panel if you are a Zoho People user, as the departments data from Zoho People will be synced with your Cliq organization by default.