Departments are created to establish hierarchy in an organization.
To create a department, follow the steps given below:
- In the Admin Panel, under Users & Profiles menu, click and open Departments.
- Click on the Create Department button in the top bar.
- Enter a name, choose a parent department, assign a lead, add users and click Create.
- When creating for the first time, the default organization department will be the only choice for parent department.
More Information:
- A user can be a part of only one department.
- The department details will be accessible to users in the Search bar at various instances.
Examples:
1. When searching for a user, the department will be listed in the user's profile.
2. One can search for a department and view the members in it.
Admin Notes:
- By default a department will exist with your organization name. If you do not create any departments, then all users will be listed under the default department.
- Departments menu will not be available in the Admin Panel if you are a Zoho People user, as the departments data from Zoho People will be synced with your Cliq organization by default.