How to manage the users of my organization?
An admin can manage all user-related information in Cliq. To manage users from Cliq, do the following:
- In the Admin Panel, under the Users & Profiles module, click on Users.
- All the existing users in your organization will be listed.
- Clicking on a specific user will open their profile page.
PROFILE
All user information will be displayed in the profile tab. If your organization has integrated with Zoho People, user information from Zoho People will also be displayed along with basic user details.
TEAMS
Teams a user is part of will be displayed under the Teams tab. An admin can also assign teams to a user by clicking the "+Assign team" button. To remove a user from a team, hover over the team name and select the Unassign button.
CHANNELS
The various channels a user is a part of will be displayed under the Channels tab.
NETWORKS
The networks a user has joined is listed under the Networks tab.
SESSIONS
The active sessions of Cliq for the user are listed under the Sessions tab.
LOGIN HISTORY
The Login History tab displays the various IP addresses, login time, duration, and client device by which a user has logged in with Cliq.
TFA
Two-Factor Authentication (TFA) enabled/ disabled status for both the organization and the user can be found under the TFA tab.
By clicking on the kebab icon next to the edit icon, an admin can do the following:
- Manage Email Address
- Reset Password
- Delete (user)
Manage Email Address
The list of email addresses associated with a user's profile is listed. A user can have one primary email address. You can set an email address as primary if needed or delete an email address from the list available. By selecting "Add another email address," you can add an email address to the list.
The list of email addresses associated with a user's profile is listed. A user can have one primary email address. You can set an email address as primary if needed or delete an email address from the list available. By selecting "Add another email address," you can add an email address to the list.
Reset Password
You can reset the password of the user here by first entering a new one-time password, then entering your account password to confirm this action. By checking the box you will clear all the active mobile app sessions and active API auth tokens. To assist the user in logging into Cliq, you must then provide them with the one-time password you have created. On selecting Reset Password, you will be redirected to accounts.zoho.com page for password authentication to complete the action. On successful authorization, the user will be required to choose a new password upon logging in so they may access their Zoho account.
Note:
- You can reset the user's password within 300 seconds from the time of previous password authentication.
Delete
You can select the Delete button to delete a particular user from the organization. A confirmation pop-up will appear, where you'll have to click Delete. On selecting Delete, you will be redirected to accounts.zoho.com page for password authentication to perform the action.
Note:
- You can delete users within 180 seconds from the time of previous password authentication.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Zoho FSM Video Tutorials
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
How to invite and manage guest users in Cliq?
Guest users can now join your organization and collaborate right within Cliq. Admins can control and manage what guest users can access within the organization. How to enable and manage guest users in the admin panel? Admins can enable and manage ...How can an admin manage channels created by users in the organization?
An admin can manage the channels created by a user in the organization. To do so, follow the below steps: Navigate to the Admin Panel. Under Resource Management, select Channels. The channels are classified into Active and Archived. Note: As an ...How can an admin manage and clean up data in an organization
In any organization, shared data can quickly accumulate and consume valuable storage space, often filled with unnecessary files. As an admin, you can manage and clean up this data to free up storage. You can review and remove unused files, helping to ...How can admins manage resources created by users in Cliq?
An admin has access to maintain all the resources users create in the organization. To manage resources, do the following: Click on the contact image and go to the Admin Panel. Select Internal Apps under Resource Management. Choose the component you ...Manage Engine MDM Plus
Configure Cliq in Manage Engine MDM Plus ManageEngine—IT Management division of Zoho Corporation— prioritizes flexible solutions that work for all businesses, regardless of size or budget. With over 90+ products and free tools, ME covers everything ...
New to Zoho LandingPage?
Zoho LandingPage Resources