How to report a message in Cliq?

How to report a message in Cliq?

  • Hover over the message you want to report.

  • Click the three dots, then select Report Message.

  • In the pop-up, choose the reason for reporting the message.

  • Click Report.  


  • Once you report the message, the Approvals bot notifies the approvers.

 

How to approve a reported message? 

  • Approvers can click Remove to delete the reported message.

  • A pop-up appears where the approver can add a reason for removing the message. The comment can be seen by the other approvers and the sender of the message.

  • Click Remove to delete the message from its source. 

  • The Approvals bot confirms that the request was approved.

  • The message is deleted in the chat. 

How to report a message on Android? 

You can now report messages in Cliq on Android.

To report a message,

  • Long press on the message you want to report.

  • Scroll down and tap Report message.

  • You can select the appropriate option and add an optional comment and then click Report.

  • You will get a confirmation pop-up. Tap on Submit report after reviewing.

  • You will get a confirmation pop-up once the message is reported.

  • The approvers will be notified via the Approvals bot.

How to approve a reported message in Cliq on Android?  

  • Once the approver is notified, they can approve or decline the reported message request.

  • If Approve is clicked, a pop-up appears where the approver can add a reason for removing the message.

  • Tap Approve to remove the message from its source.

Info

If the approver declines a reported message request, the message will not be removed, and the Approvals bot will notify accordingly.


Notes

Note: 

  • The approver can also delegate the approval request on Android.

  • Click on the three dots in approval message card and then click Delegate

  • Choose who you want to delegate the approval request to from the list of approvers.