Multimedia summary and transcript allow you to transcribe and/or summarize Unread messages, images, PDFs, audio, video messages, conversations, and meeting summary.

How do I enable multimedia summary and transcripts? 

• Go to Admin Panel → Organization → Configurations → Artificial Intelligence.

• Under Chats, enable Unread Message Summary, File Summary, and Conversation Summary, which are disabled by default.

What are the various multimedia summaries and transcripts in Cliq?

1. Unread Message: 

• Click on the unread message count in a conversation.

• The unread messages will be summarized.

• You have the option to Mark as read or go to the chat.

Note: You can give your feedback on the summary using the thumbs up and thumbs down icons.

Info:

• You can configure the AI used for Unread messages summary from the Admin Panel.

• You can also choose the prompt to summarize the unread messages.

 

2. Image:  

• Click on the Summarize image icon.

• The image will be summarized.

• Click on the Copy icon to copy the summary.

• Click on View Transcript.

• The image will be transcribed, and the transcript can be copied and downloaded.

Note: Supported formats for file summary: JPEG, PNG, TIFF, BMP, WebP, HEIC, and PDF.

3. PDFs: 

• Click on Summarize file.

• The PDF will be summarized.

• Click on View Transcript to transcribe the PDF and the transcript can be downloaded.

4. Audio messages: 

• Click on the Summarize audio option to summarize the audio message.

• Click on View Transcript to transcribe the audio message and the transcript can be downloaded.

5. Video messages: 

• Click Summarize Video to generate an AI-powered summary of the video's key points. The summary can be copied.

• Click View Transcript to transcribe the video's content.

Note: You can also summarize images, videos, audio, and files from the Files tab from the left sidebar.

• You will get the summary. Additionally, you can click on View Transcript to transcribe the shared file.

Note: Only videos which has audio can be summarized for now.

6. Conversational summary: 

• Click on the three dots in a channel and select Channel Info.

• Click Summarize channel conversation.

• The channel conversations will now be summarized and the summary can also be copied.

What are the other ways to summarize conversations?

• Click on Summarize conversation in the text composer to summarize the messages.

• You can summarize the conversation when you close a thread

• The conversation will be summarized. You can filter the summary based on the users and days.

• You can also summarize the conversation when you first join a chat.

• Click on Summarize conversation to summarize.

Note: You should have at least 5 messages to summarize conversations.

7. Meeting summary: 

• Go to History → Meetings.

• Click the meeting you want to view.

• You can view the Summary and Action Items in the Overview tab.

• Click Copy to copy the summary.

• Click on View Transcript to transcribe the meeting.