How can an admin enable message translation in Cliq?
An admin can enable message translation for the organization by doing the following:
- Navigate to the Admin Panel and select Configurations under Organization. Select Conversations module and go to Message Translation. You can enable/disable if you want Cliq to translate when a user sends messages.
- You can choose between Zia- Zoho's AI assistant or Google Translator to translate messages.
- You must purchase Google Translator, which includes an API key, to make it the source for translation. Enter the API key and then select Allow.
Note:
- When you enable Google Translator, the content of the messages will be sent to Google for translation.
- Users can select which translation mode they want to translate messages.
- Zia helps translate a total of 54 languages.
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