Configuring reply mode for different levels of channels in Cliq
To configure reply mode for different levels of channels:
- Navigate to Admin Panel
- Select Configuration under Organization.
- Select Conversations module.
- Scroll down to Channels.
- Click on Default permissions for the channel level you want to configure the reply mode.
- Choose a Reply mode for the channel level -
- Threads: The users in the channel can only reply in threads to a message.
- Normal reply: The users in the channel can only reply as normal messages.
- Allow both: The users in the channel can reply in threads or as a normal messages.
- You can lock the preference for all channels created under this level. Once locked, users will only be able to create channels with the following reply mode.