How do I mention users and tag channels in Cliq?

How do I mention users and tag channels in Cliq?

@mentions and #tags are used to notify users so that they do not miss out on important messages.
  • @mentions are used to refer and notify a user in a channel. Mentioning them indicates the user to join a conversation or share something interesting about a topic.
  • #tags are used to refer to another channel in a chat.
Mentions and HashtagsPurposeRestricted Permissions
@allTo tag all participants in the channel✔︎
@availableTo tag all participants whose status is available.✔︎
@usernameTo tag a specific user✔︎
#channelnameTo tag channel for referral.
  • If a user within the organization is @mentioned in any channel (i.e. Organization, Team, Multi-team, Personal, and External), then that user will receive notifications.
  • External users can be mentioned only if they are a contact. However they will not be notified.
  • If the user is not part of the channel and is @mentioned. A notification will appear on the chat to add the user, but the user will not get the notifications sound.
  • To know more on @mentions refer here.
  • You can #tag any channel (i.e. Organization, Team, Multi-team - open channels) even if you are not a part of it.
  • However, you cannot tag personal, external channels or closed channels in a channel chat.
  • When you type # in the channel. A list of channel suggestions will appear. You can choose any channel or type the name of the channel to #tag it.


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide

                        Still can't find what you're looking for?

                        Write to us:



                          Zoho Marketing Automation

                            Zoho Sheet Resources


                                Zoho Forms Resources

                                  Secure your business
                                  communication with Zoho Mail

                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times

                                    Carry your calendar with you
                                    Anytime, anywhere

                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now

                                                Zoho SalesIQ Resources

                                                    Zoho TeamInbox Resources

                                                            Zoho DataPrep Resources

                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW

                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now

                                                                                      • Related Articles

                                                                                      • What is a Cliq network and how to set it up? (Networks)

                                                                                        Cliq network is a dedicated space to collaborate with your external business stakeholders such as partners, vendors, agencies, consultants, volunteers and more. It equips you with an extensive set of configurable permissions to facilitate controlled ...
                                                                                      • What are External Channels in Cliq?

                                                                                        External Channels allow you to communicate and collaborate with external users from different organizations. It is a great way to connect with clients, vendors, and customers all on a single platform.   Since external channels are not found in the ...
                                                                                      • Difference between Group Chats and Channels on Cliq

                                                                                        If you consider how you communicate in your workplace, there are two modes of communication you can categorize them into. Planned organized topic centric discussions, meetings and impromptu, casual discussions about various short term topics. Though ...
                                                                                      • How to send voice messages in Cliq chats and channels?

                                                                                        To communicate better, users can send voice messages instead of text messages. Sending a quick voice message saves time and effectively delivers the message. To send a voice message in Cliq chats and channels, follow these steps: At the bottom of the ...
                                                                                      • What are Organization Channels in Cliq?

                                                                                        The purpose of organization channels is to enhance collaboration across the organization members. If a channel is open to all users, any organisation member can find and join it at anytime. If it's a closed channel, you'll need an invite.   These ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace



                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.

                                                                                          Zoho Show Resources