What are roles in a channel and how do I view them?

What are roles in a channel in Cliq and how do I view them?

Each member of a channel has a specific role to perform. These roles help them perform channel actions depending on the granted permissions. There are five roles in a channel : Super Admin, Channel Admin, Moderator, Member and Bot.
  1. Super Admin: The Super Admin status has the most privileges. They have complete control over a channel's actions. By default, the super admins will be the admins of the organization or team channel. The creator will be the super admin for external and personal channels.
  2. Admin: The super admin assigns the role of admin to all channels. In organizational and team channels, the creator is the channel's admin.
  3. Moderator: The role of a moderator is assigned to members by super admin and admin. It is next to that of an admin.
  4. Member: All the other users in the channel are considered as members.
  5. Bot: The role of a bot can be to automate certain tasks, send notifications, and set reminders. Different bots perform different functions and can be chosen from a list of pre-built or custom-built bots.
Note : If a channel's creator (excluding org admins and team admins) leaves the channel, they will be assigned the role of 'Members' when they rejoin.
To view roles in a channel:
  1. Click the participants count icon in the chat header.
  2. A list of participants' names categorized based on their role will appear.
    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now

          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide

                    Secure your business
                    communication with Zoho Mail

                    Mail on the move with
                    Zoho Mail mobile application

                      Stay on top of your schedule
                      at all times

                      Carry your calendar with you
                      Anytime, anywhere

                              Zoho Sign Resources

                                Sign, Paperless!

                                Sign and send business documents on the go!

                                Get Started Now

                                    Zoho SalesIQ Resources

                                        Zoho TeamInbox Resources

                                                Zoho DataPrep Resources

                                                  Zoho DataPrep Demo

                                                  Get a personalized demo or POC

                                                  REGISTER NOW

                                                    Design. Discuss. Deliver.

                                                    Create visually engaging stories with Zoho Show.

                                                    Get Started Now

                                                                          • Related Articles

                                                                          • How to view Cliq Home?

                                                                            Click on Home, the very first heading in the left sidebar to view Cliq Home. or You can close all the open chat/channel windows to get to home. ​    
                                                                          • How to create a thread in Cliq?

                                                                            Enabling threads in Cliq To enable Threads navigate to the Permissions section of threads by clicking on the channel icon and selecting Permissions or select Channel Info made available in Actions menu in the channel. Click on Reply Modes dropdown ...
                                                                          • Orchestly for Zoho Cliq

                                                                            Zoho Cliq is a team communication application that simplifies collaboration and promotes organized conversations in the workplace. Benefits of the Extension By integrating Zoho Cliq with Qntrl, users can create new jobs and work on them in Qntrl, ...
                                                                          • What are roles?

                                                                            You can set up roles for a group of users and configure distinct access permissions for various features in Zoho Cliq. Examples: Managers - This role consists of leadership staff. You can configure permissions to create and delete channels ...
                                                                          • What are Channel Permissions and how to view them?

                                                                            Channel Permissions are a set of parameters that control what actions a member can perform in a channel. These permissions have the same action name across different channel levels, but they can be customized for each channel. Note : Channel ...
                                                                          Wherever you are is as good as
                                                                          your workplace



                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                            CRM Tips

                                                                            Make the most of Zoho CRM with these useful tips.

                                                                              Zoho Show Resources