How to pin a message in a chat

How to pin a message in a chat

To pin a message in a chat, do the following:
  1. Hover over the message you want to pin.
  2. Click the kebab icon ( 3 dots) and select Pin message.
  1. A confirmation pop-up will appear asking you to choose a time period to keep the message pinned in the chat. You may also check the box to notify participants when you pin a message.
  2. Once you have added your preferences, click Pin.

  1. The message will appear at the top of your chat. You can click on the message to navigate to the message location.


Note:
  • You can set the time period for 1 Hour8 Hours1 Day1 Week and Forever. You can also customize it accordingly.

  • You cannot pin more than one message in a chat. If you try doing it, the existing pinned message will be replaced.
  • When you edit a pinned message, the message gets automatically updated in the pin.

 

  Pin messages configuration in Channels
Here's how a pinned message works in different types of channels:

 

Channel Type

Admin

Moderator

Members

Organization

-

Team

-

External

-

Personal

 

Note: You can edit channel permissions to pin messages in the Channel info. 
To unpin a message, do the following:
  1. Click the kebab menu ( 3 dots) in the right corner of the pinned message and select Unpin.
  2. You may view and extend the time left for the message to remain pinned.

 


Note:

  • If you delete the message that is pinned it will remove the message from the pin.

  • Clearing the conversation on a channel will remove the message from the pin.

  • Clearing the conversation in a 1-1 chat or group chat will remove the message from the pin only when the person whose message is pinned performs the action.

  • You can also pin files and links in the chat. If you click on the link that is pinned, it will navigate you to the website.


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