Group chats are used for engaging and collaborating with more than one individual. You can create a group chat by following the steps below:

1. Click the Quick Actions (+) icon near the search bar in the header.

2. Click Start a Group Conversation from the list of options.

3. Select the users that you want to add to the group and then click Start to initiate a group.

4. You have started a group conversation which can be found under the Group Chats section.

Note: External Users must be invited using the Invite Guests feature before adding them as a participant in a group chat.