How to forward a message to a thread?

How to close a thread?

Here's how you can close a thread:
  1. Navigate to the thread you want to close
  2. Click on the overflow menu (three dots)
  3. Select Close Thread


Once you close a thread the status of your thread will be updated as closed.  You can view your close threads from the all threads section.



Note: Replying to a closed thread will revert the thread to active state.

If you are unable to close and reopen threads, this is likely due to the admin configuration, refer to the link to learn more.

To reopen a closed thread:
  1. Click on the Action menu in the thread
  2. Select Reopen Thread


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                              




                            

                          Zoho Marketing Automation

                            Zoho Sheet Resources

                             




                                Zoho Forms Resources


                                  Secure your business
                                  communication with Zoho Mail


                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times


                                    Carry your calendar with you
                                    Anytime, anywhere




                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now


                                                Zoho SalesIQ Resources



                                                    Zoho TeamInbox Resources



                                                            Zoho DataPrep Resources



                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW


                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now











                                                                                      • Related Articles

                                                                                      • How to forward a message from a thread

                                                                                        To forward a message to a Thread: Navigate to the message in the thread, you want to forward Click on the three dots Click forward Select the messages you want to forward Select "Include Original Sender info" if you want your message to be forwarded ...
                                                                                      • Followers of a thread in Cliq

                                                                                        How can I become a follower of a thread? You can become a follower of a thread:  By clicking on the Follow button in the thread   By replying to a message in a thread   The user initiating the thread and users replying to the thread by default become ...
                                                                                      • How to create a thread in Cliq?

                                                                                        Enabling threads in Cliq To enable Threads navigate to the Permissions section of threads by clicking on the channel icon and selecting Permissions or select Channel Info made available in Actions menu in the channel. Click on Reply Modes dropdown ...
                                                                                      • How to share a thread in Cliq?

                                                                                        To share a thread: Navigate to the thread you want the share Click on Actions Select Copy Permalink  Paste it in the chat you want to share and send it Note: Permalink of a thread can only be shared in the channel that the user is a part of.
                                                                                      • Threads in Cliq

                                                                                        Threads are a group of related messages in reference to a particular subject or a topic made available exclusively in channels. When multiple people converse in a channel on various topics, you tend to lose focus on the topics that are being ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace

                                                                                        Resources

                                                                                        Videos

                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                        eBooks

                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                        Webinars

                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.



                                                                                          Zoho Show Resources