Cliq Messages
How to enable unread message summary in Zoho Cliq?
To enable unread message summary in Cliq: Navigate to Profiles & Settings and go to General. Click Summary and enable the Summarize Unread Messages option. Go to any channel you have unread messages in and hover over the message count. Select the ...
How can a user enable automatic translation in Cliq?
When an admin has enabled message translation for the organization, users will be able to select the translation mode - manual or automatic translation. To enable automatic translation in Cliq, do the following: Go to Profile & Settings and navigate ...
How do I bookmark or save messages—Starred Messages in Cliq?
You can bookmark or save important messages by starring and accessing them any time from the starred section. To star a message : Hover over the left side of the message. Click on the Star icon that appears. Select one category from the list - ...
How to mark messages as unread?
You can mark messages as unread to go through them later. To mark a message as unread, do the following: Hover over the message and click the kebab menu (3 dots). Select Mark as Unread. The chat window will close and the messages will be marked as ...
What actions can I perform on a message? Are they customizable?
Cliq offers a set of actions that can be used while sending messages known as the Message Actions. You have a couple of built-in options to pick from and customize them to meet your specific requirements. When you hover over a message you will find 6 ...
Message Draft
If you accidentally close the chat window while typing a message, or are interrupted while typing a message in the mobile app, your message will still be saved in Cliq as a message draft. The message draft will appear at the top of your conversation ...
How do I edit a message that has been sent in Cliq?
To edit a message: Hover over the message you want to edit. Click the kebab menu( 3 dots menu) that appears. Select the Edit option. In the text area that appears, type the text you want to edit. You can also check the box to notify the chat ...
How do I delete my message in Cliq?
To delete a sent message: Hover over the message you want to delete. Click the kebab menu( 3 dots menu) that appears. Select the Delete option. A confirmation pop-up will be displayed. Click Delete to confirm, as deleted messages cannot be recovered. ...

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