How can a user enable automatic translation in Cliq?

How can a user enable automatic translation in Cliq?

When an admin has enabled message translation for the organization, users will be able to select the translation mode - manual or automatic translation.

To enable automatic translation in Cliq, do the following:

1. Go to Profile & Settings and navigate to General.
2. Select Languages & Translation.

Language Translation:

If you want messages to be translated into your default language, which is the language you've selected in your profile, turn on the toggle button.

 

Languages Known:

Cliq auto-detects the languages you have mentioned in languages known and translates messages received from other languages apart from the ones mentioned.

 

Translation mode:

A user can select one of the following to translate messages -

1. Manual Translation: When a user receives a message in a language other than those listed, they can manually translate it by clicking the translate button found below the message.
   
   
2. Automatic Translation: When a user receives a message apart from the languages known, the other languages will be translated to their default language.
   

Note: Zoho Cliq does not use customer experience data to train, retrain or improve AI models in translation.