The Navigation sidebar in Cliq is designed to provide you with easy accessibility to the components that are essential for you to connect, communicate and collaborate.
In this section, My Pins is consolidated under the chats section and you have an additional quick access section for contacts.
In the consolidated view, you can choose to have your bot section under Contacts or as a separate menu in the navigation sidebar.
Here's how you can Pin and Unpin a conversation
Here you can find all your recent direct messages and group chats. Under Direct Message, next to the name of the individual, you can catch a glimpse of their current availability status before you ping them.
Send a Direct Message
Create a Group Conversation.
Click on the plus icon present adjacent to the direct message.
Search and select the person you want to send the direct message to.
Click on the plus icon present adjacent to Group Conversation.
Search and select the contacts you want to create a group chat with.
View unread chats
Click on the Plus icon in the channels section.
Select the channel level you want to create.
Enter the required details.
Click Create Channel.
Join a channel by clicking on the join button present next to Channels or by clicking on the three dots present adjacent to Organization and External to join respective channels
Click on the list button present next to the search bar in the channels section to view only the chats with unread messages.
further you can mute a conversation, view channel info, mark a message as unread by hovering over the name of the channel, right click on it and select an
The History section contains the logs of your entire direct calls, group calls, conversations and broadcasts. From the chat history you can contextually search and retrieve the required data from your past conversations.
Clicking on the chat history icon will show you the following categorization.
Clicking on each will take you to their respective history.
Make audio/video call
View your missed/received calls
View Call logs with an individual
Make a direct call
Make a video call
Navigate to the respective chat
Click on the Make Audio/Video Call button at the top right corner of the page to make quick calls.
Click on the Missed and Received buttons at the top of your Direct calls page to view your call logs categorically
Click on the "Logs of" dropdown at the top right corner, just below the Make Audio/Video Call button and select Call(s) with.
Start a direct chat from this view by clicking on the Start Chat button.
Group Call History
The Group call history section lists all the group calls, you were a part of. From this very view you can navigate to the chat section of the respective group chats and can also start the group call with the same individuals with a single click.
Start a new group call
Re-initiate a group call
View details of the group calls
Navigate to the respective group call chat
Click on the Start again button to set up a group call with the same participants.
Click on the desired call log to view the details of the group call.
Click on the chat icon to navigate to the respective chat of the group call.
Here you can see all the broadcasts that you have been a part of. From here, you can start a new broadcast, view a list of your previous broadcasts with specific individuals, view the details of your broadcasts and re-initiate a broadcast with the same participants.
The search bar in files section is equipped with OCR, which means you can search for an object or an image by typing its text. ie: You can pull the image of an apple by simply entering apple in the search bar or say you have a text written on an image, its possible retrieve those texts too.
You have the shared by filter on the top right corner next to search. Click on it and select appropriate options to view the files you have shared, the files you have shared with a specific user or view all the files shared to you.
Click on a file, at the bottom right corner, you can view edit(only available for images), download and forward option, click on the preferred to perform the action.
Go to message
Select the required action you want to perform.
The people section in the Cliq navigation sidebar provides information about all the users in your organization. You can selectively choose to view the users in the provided categorizations
All the users in your organization are displayed.
All your co-workers in your department are displayed.
My Direct Reports: All the employees reporting to you are displayed here.
Perform audio/video calls, message and view details of a person
Search for a person by entering their name or their email address in the search bar made available at the top of the people tab.
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