Here's how you can Pin and Unpin a conversation

Pin

Unpin

Here you can find all your recent direct messages and group chats. Under Direct Message, next to the name of the individual, you can catch a glimpse of their current availability status before you ping them.

Actions

• Send a Direct Message
  

• Create a Group Conversation.
  

• Pin
  

• Unpin  
  

Send a Direct Message

1. Click on the plus icon present adjacent to the direct message.
   

2. Search and select the person you want to send the direct message to. 
   

further you can mute a conversation, view channel info, mark a message as unread by hovering over the name of the channel, right click on it  and select an  appropriate action.

History    

The History section contains the logs of your entire direct calls, group calls, conversations and broadcasts. From the chat history you can contextually search and retrieve the required data from your past conversations.

Clicking on the chat history icon will show you the following categorization.  

• Direct Calls
  

• Group Calls
  

• Conversations
  

• Broadcasts
  

Clicking on each will take you to their respective history.

Direct Call History

Actions

• Make audio/video call
  

• View your missed/received calls
  

• View Call logs with an individual
  

• Make a direct call
  

• Make a video call
  

• Navigate to the respective chat

Make audio/video call

• Click on the Make Audio/Video Call button at the top right corner of the page to make quick calls.  
  

View your missed/received calls

• Click on the Missed and Received buttons at the top of your Direct calls page to view your call logs categorically
  

View Call logs with an individual

• Click on the "Logs of" dropdown at the top right corner, just below the Make Audio/Video Call button and select Call(s) with.
  

1. Select an individual to view your history of calls with them.
   

Make a direct call

1. Click on the call button to make a direct call.
   

Make a video call

1. Click on the video button to make a video call.
   

Navigate to the respective chat

1. Click on the chat button to navigate to the respective chat.

Conversation History

Here, you can look up for any of your chats however old they are, i.e. chats right from the start of your cliq account. All you have to do is, just type in a few characters of the chat title and the results will be populated for you. 

Actions

Start Chat  

Start a direct chat from this view by clicking on the Start Chat button.

Group Call History

The Group call history section lists all the group calls, you were a part of. From this very view you can navigate to the chat section of the respective group chats and can also start the group call with the same individuals with a single click.

Actions

• Start a new group call
  

• Re-initiate a group call
  

• View details of the group calls
  

• Navigate to the respective group call chat
  

Start a group call

Re-initiate a group call 

Click on the Start again button to set up a group call with the same participants.

View details of the group call 

Click on the desired call log to view the details of the group call.

Navigate to the respective group call chat

Click on the chat icon to navigate to the respective chat of the group call.

Broadcast History  

Here you can see all the broadcasts that you have been a part of. From here, you can start a new broadcast, view a list of your previous broadcasts with specific individuals, view the details of your broadcasts and re-initiate a broadcast with the same participants.

Actions

1. Start Broadcast
   
2. View your previous broadcast with your selected members
   
3. Re-initiate a broadcast
   
4. View details of the broadcasts
   
5. Navigate to the respective broadcast 

Start Broadcast

View your previous broadcast with your selected members

1. Click on the Logs Of dropdown, select Call(s) With.
   

2. Select the individuals you want to view your previous broadcast with.
   

Re-initiate a broadcast

View details of the broadcast

Navigate to the respective broadcast

Shared in Cliq

All the audio, video, Images and files that you have shared, you have access to while having a conversation via Cliq can be found here. 

Taz                  

Taz is your personal bot in Cliq. Taz keeps you informed by notifying you about the files that are shared with you by your co-workers. All the files that have been notified to you via Taz can be found here.

Search bar in files

The search bar in files section is equipped with OCR, which means you can search for an object or an image by typing its text. ie: You can pull the image of an apple by simply entering apple in the search bar or say you have a text written on an image, its possible retrieve those texts too. 

Shared by filter 

You have the shared by filter on the top right corner next to search. Click on it and select appropriate options to view the files you have shared, the files you have shared with a specific user or view all the files shared to you. 

Edit(image), download and forward your files 

Click on a file, at the bottom right corner, you can view edit(only available for images), download and forward option, click on the preferred to perform the action. 

Calendar 

Click on the calendar icon and select a time-period from the given options to view the files shared in that period of time. 

Select your preferred view 

You can select to view your files in list view or grid view by clicking on the button present next to the calendar button.

 

Actions

1. Edit(image), download and forward your files
   
2. File actions

File actions

 

Hover over the file and click on the 3 dots, you will be able to see a list of actions,

• Forward
  

• Go to message
  

• Reply
  

• Delete
  

• More
  

Select the required action you want to perform. 

Widgets

Extensions in Cliq are often accompanied by widgets.  All the installed extensions that have widgets are listed in this section. 

People

The people section in the Cliq navigation sidebar provides information about all the users in your organization. You can selectively choose to view the users in the provided categorizations   

• All Users:    All the users in your organization are displayed.
  

• My Department: All your co-workers in your department are displayed.
  

• My Direct Reports: All the employees reporting to you are displayed here.                                    

Actions

• Perform audio/video calls, message and view details of a person
  

• Search                                     
  

Perform audio/video calls, message and view details of a person

You can see that the people of you organization are laid out as cards in this view. To perform the following actions, hover over card, you will see options to perform audio/video calls, clicking on the chat button will  you to respective chat and you can view their user profile details by clicking on the i button.

Search 

Search for a person by entering their name or their email address in the search bar made available at the top of the people tab.

Bots                                

All the Bots that you have subscribed to can be found here. Clicking on the + icon present next to Bots will allow you to create and subscribe to bots.