Create chat folders in Cliq to keep your chats and channels organized.

Creating chat folders in Cliq

Create chat folders in Cliq to keep your chats and channels organized. Follow the below steps to create chat folders in Cliq.
  • Navigate to My Pins

  • Click on the meatballs menu (3 dots) in My Pins

  • Click on Add folder

  • Click the emoji icon and choose an emoji for the folder

  • Enter the name of the folder and click Create


  1. Once you have created a chat folder, click on Add chats, search and add the required chats
  2. Click on the Add button 
  3. Else drag and drop the chats into the created folder and click done


Note: Once you have created a folder you can view it under the chats you have pinned under My Pins

Actions you can perform on the folders you create from My Pins

  • Add Chats: Select the chats you want to add and Click the Add chats icon

  • Reorder: Click on Reorder, drag and move the chats as per your preference and click done

  • Rename: Give a new name to the folder, then click Rename

  • Delete: Clicking on Delete, will further show you the following options:

      Delete & pin : Delete & pin chats will keep the pins in the default list.

      Delete : Delete will both delete and unpin the chat from the My Pins section


Pushing a Chat/Channel into a folder

To push a chat / channel into a folder hover over a chat/channel you want to push into the folder, click on the Pin icon and select the folder you want to push your chat/channel into.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                          Manage your brands on social media

                              Zoho Marketing Automation

                                Zoho Sheet Resources


                                    Zoho Forms Resources

                                      Secure your business
                                      communication with Zoho Mail

                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times

                                        Carry your calendar with you
                                        Anytime, anywhere

                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now

                                                        Zoho TeamInbox Resources

                                                                Zoho DataPrep Resources

                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW

                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now

                                                                                          • Related Articles

                                                                                          • How to create a thread in Cliq?

                                                                                            Enabling threads in Cliq To enable Threads navigate to the Permissions section of threads by clicking on the channel icon and selecting Permissions or select Channel Info made available in Actions menu in the channel. Click on Reply Modes dropdown ...
                                                                                          • Threads in Cliq

                                                                                            Threads are a group of related messages in reference to a particular subject or a topic made available exclusively in channels. When multiple people converse in a channel on various topics, you tend to lose focus on the topics that are being ...
                                                                                          • Organization in Cliq

                                                                                            Organization module in Cliq provides you an insight of the people and teams in your organization to enhance user management. To access the organization section in Cliq, navigate to Cliq's navigation panel and click on the ORG icon. In the ...
                                                                                          • What is a Cliq network and how to set it up? (Networks)

                                                                                            Cliq network is a dedicated space to collaborate with your external business stakeholders such as partners, vendors, agencies, consultants, volunteers and more. It equips you with an extensive set of configurable permissions to facilitate controlled ...
                                                                                          • How to delete the history of a chat in Cliq?

                                                                                            You can delete the chat history in Cliq for 1-1 chats, group chats. However, note that when you delete the chat history, it will clear your end of chat history, but the chat will not be cleared for other users in that conversation. To delete the chat ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace



                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.

                                                                                              Zoho Show Resources